Travelup Reviews

3.9 Rating 3,289 Reviews
75 %
of reviewers recommend Travelup

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Travelup 5 star review on 26th March 2024
Anonymous
Travelup 5 star review on 26th March 2024
Anonymous
Travelup 5 star review on 26th March 2024
Anonymous
Travelup 1 star review on 18th October 2023
Phil Betteridge
Travelup 1 star review on 18th December 2022
Lynne McWhinnie
Travelup 1 star review on 18th December 2022
Lynne McWhinnie
Travelup 1 star review on 20th September 2022
Anonymous
32
Anonymous
Anonymous  // 01/01/2019
Kyle roberts was great today
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Posted 9 months ago
Refund because of family hospitalization! Thank you
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Posted 9 months ago
Thank you for sending me the link to share my review! I'm super happy with the service I received from Mr.Kyle Roberts, I must say a BIG THANK YOU for Kyle he did sorted my travel needs as I wanted, his professionalism and caring for customer is outstanding I'm truly đź‘Ź Amazed Thank you once again. Please keep up the good work .
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Posted 9 months ago
Very helpful booking went smoothly
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Posted 9 months ago
Good customer service….thanks Michell Vincent…
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Posted 9 months ago
Great customer service. The flight we was originally booked onto was cancelled and the equivalent alternative didn’t leave us much time to reach out connection flight as we have a badly and all the extra gear that comes with them. Travel up found us a direct flight to our connecting destination and upgraded us to that flight free of charge within 24hours. Great service and very informative with everything going on
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Posted 9 months ago
Fantastic customer service by Michelle Vincent for amending my booking.
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Posted 10 months ago
Brian was extremely helpful and patient with us changing flights and upgrading
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Posted 10 months ago
I spoke to Michelle Vincent regarding my request to change the flight date. Michelle was highly patient and customer centric. because this was an unconfirmed business trip, I have a lots of moving parts before I could make a decision. Michelle was extremely quick at getting back. We initially spoke over phone and the rest of the communication happened over emails, I must say the email response time is great and I was able to get my flight change with very less effort than I thought it would be.
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Posted 10 months ago
Good customer service, very good
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Posted 10 months ago
Samuel Samson is an excellent agent. Very professional, responsive and has a good customer service manner.
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Posted 10 months ago
Asif from Travelup assisted me very promptly when I have to cancel my flight due to a health issue. They were very fast in respoding to my emails. Thank you!
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Posted 10 months ago
Samson Samuel was really helpful And help me my situation that why I give them a 5 star today
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Posted 10 months ago
I am so happy and grateful for the help I received from Samson. He has helped me for 2 years in a row with my flights and will definitely be returning! His service is amazing and made sure that all of the details were correct and spent a lot of time with me to ensure I felt comfortable and understood everything about my flights. If I could give him 100 stars I would :D
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Posted 10 months ago
Wonderfully experience with travel up. And the staff are amazing .
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Posted 10 months ago
Harley Winget Is a very good customer service rep , very responsive and follow up with me u til he ensured my booking is confirmed in the hotel He is the best
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Posted 10 months ago
Fantastic service I've been dealing with Harley Winget who gas gone far and beyond to help us with our holiday hotel booking. Sge had been absolutely superb and I would highly recommend Travelup to anyone. Thanks once again Harley.
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Posted 10 months ago
Excellent response from Michelle Vincent on my query. Timely and with result I hoped for
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Posted 10 months ago
I would like to say thank you to Michelle Vincent for fast rebooking my flight. Great and very professional job Michelle !
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Posted 10 months ago
Milton Grey went above and beyond to make my flight booking process a pleasant one.
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Posted 10 months ago
Travelup is rated 3.9 based on 3,289 reviews