“Avoid at all costs. We have travelled full-time for two years and this is the only travel booking company we have felt compelled to review badly to help save others. They charged us over £2100 for flights in January 2021, then cancelled them due to covid. They refused to refund us but gave us travel vouchers. Since then we have tried on repeat to book new flights but each time they fob us off with different excuses… systems are down, the airline’s system isn’t working, the flights are triple the price as if you booked directly with the airline etc. The customer service is terrible. Please please avoid them and book somewhere else.”
“I was having issues booking my daughter a ticket as she was 12 years old online . However your employee Nash Davies done everything to sort this and ensured that the flight was booked and sorted , fantastic customer service a very valuable employee you have . Give this man a raise”
“I had a good experience with Travelup company today. Agent called Omar Sheikh was very kind and helpful staff Member. His Positive attitude convinced me to book my flight through this company.”
“I dealt with Milo Grey who was very patient, well spoken and clearly explained the process of renewing my return ticket. I would highly recommend Travelup as their staff workers are superb.”
