“I would like to thank Shawn Samson for his assistance in helping me cancel my flight and request for a refund following an unexpected bereavement in my family. He was very professional, prompt and caring throughout the whole process and I am very grateful to have been able to communicate with him through this difficult time as he left me with very little worry and concern. Thank you and God bless you and yours.”
“Took a while on the phone to make the booking but the customer service person was helpful and we got the flights we wanted with the airline vouchers we had applied”
“Requested for refund for Air ticket thar was cancelled by me and was done without any hassles. Credit goes to Mr A Khan for handing professionally and quickly, thank you.”
“Highly recommended Travelup.
Samson Samuel was helping me with my booking. He is very patient and sufficient, he made the whole booking process so easy and straightforward. Thanks again for your help Samson Samuel.”
“Very helpful, professional and gives clear information and advise. I’ve booked for my Mother ticket.and was very patient and polite. Would book with Anson Haris again in the future.thank you very much again 🙏”
“THE Airline rescheduled my booking a couple of times leading to me looking like I was going to sit waiting form11 hours in an airport. Many thanks Roy Edwards who sorted this and I now have a much shorter layover.”
“Customer services is awesome 👌 really appreciate 👍 and I gave 10/10 Samson Samuel
He is super awesome man and really kind
He solved my problem
I really appreciate
Regards
Ume”
“I spoke to Peter Braun, he was extremely help words can not explain how much stress that was lifted when he dealt with our situation, thats not an exaggeration. There should be more customer service representatives like Peter. Thanks again Peter.”
“You can get to talk to someone on the phone. They reply to your email on a timely fashion. Samson Samuel was very helpful and solved my difficulties promptly and effectively. Highly recommended.”
“Samson Samuel was very patient with me. He managed to arrange my flight as requested. I’m very happy with the service and the friendly attitude of the staff.”
