“I spoke to Abdur Rehman as I was unable to book multi city tickets on their website.
He helped me over the phone and booked the tickets for me.
Abdur was very helpful”
“Rang Travel up and my call was answered within minutes which is great! Kashish from customer services was very helpful and answered all my queries and sent me the documents I requested straightaway while on the call. Thank you!!”
“I didn't find it very helpful when I called but quick response to my email made me feel good and I am satisfied with Mr Muhammed Ibrahim and his team 👍”
“I was left anxious for 72 hours when I discovered that the hotel knew nothing about my reservation for 2 rooms when I booked via TravelUp. However, Faraz was true to his word and after those 72 anxious hours had slowly passed, the confirmation with the Hotel Booking Reference came through by email. All seems to be well now. Well done Faraz.”
“I wanted to make a change to my booking within 12 hours however they said it will cost an additional £300. They booked the wrong date & when I said I need it changing “oh man, any changes are per fare rule”
Next time I will book direct with the airlines!!
Not happy at all!!!!
May&June 2022”
“After not being able to speak to anyone on three attempts, we called for the 3rd time and were able to speak to Lisa Jane. She kindly answered our query and looked in to additional flights to replace our cancelled one. Thank you Lisa”
