“I booked a ticket via travel up. Unfortunately the airline changed the schedule. TravelUp phone line was dreadfull. Utterly useless. Zero Stars. However, I emailed back the agent who informed of the change and thankfully he dealt with the issue immaculately.
Asad Khan was courteous and communicated with me excellently. He got the flights sorted to my new preferred dates. Got the ticket issued and the new ticket over to me. Thank you so much Asad Khan.
A problem solved. TravelUp needs to improve its phone customer services.”
“I had an issue with my flight, but Mr Muhammad Ibrahim was so helpful and sorted the issue for us. He went out of his way to make sure we were satisfied. I ll definitely book with them again:)”
“Brian dealt with my query and was very helpful and corrected a name charge for us. He could not have been any more helpful. Would recommend to anyone.”
“The airline ‘Q’ and ‘BA’ decided to change the time of my flight from LHR via Doha to BKK… without even checking whether they need to change my flight to LHR from Edinburgh. How am I supposed to be traveling to BKK from LHR at 8:30am when my flight from Edinburgh to LHR is at 11:45 am? Try to call BA customer service they weren’t even helpful at all … awful service!
So I rang up Travelup agency and the person who helped me his name is Brian. He straight away dealt with the issue without having to question about it. He knows what’s he were doing better than those airlines customers services!
Amazing service!”
