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TREEKIT Reviews

4.6 Rating 109 Reviews
87 %
of reviewers recommend TREEKIT
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Phone:

01202573575

Email:

office@treekit.com

Location:

Unit 1, Axis 31, Oak Field Road, Three Legged Cross
Wimborne
BH21 6FE

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Anonymous
Anonymous  // 01/01/2019
2 week delivery - emailed and received no reply - Wont use again
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Posted 2 years ago
My previous purchases from tree kit have all been good and I’ve looked to support tree kit. This time didn’t go so well as I had to phone to see where my order was after 10 days and no notification of postage. It turned out my order had been left in a warehouse. I appreciate you are busy merging with honey bros but feel a bit let down by your service and lack of apology.
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Posted 2 years ago
Really unimpressed with the service Treekit have given us. Item was purchased from website on 20/03/23 nothing arrived, chased on 27/03/23 only to be told the original price was incorrect & we would have to pay more to have the item. managed to negotiate a reasonable price & was promised item would arrive on 30/03/23, nothing & no calls. Chased again on 03/04/23 hadn't even left the warehouse. Have now been promised item will arrive 04/04/23 but we will see. Will never use this company again.
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Posted 2 years ago
My item was advertised as in stock. After a month and having sent several emails i was eventually informed that the item was not in stock and had to be ordered in. I am still waiting for the order which was placed on 08/11/2022. I have asked by email several times for updates, most of which have been ignored/unanswered. I believe the item has now been shipped but my experience buying with you has been very poor.
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Posted 2 years ago
Items were listed in stock, this was not true. Took 12 days to have items delivered.
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Posted 2 years ago
Did not reply to inquiries regarding shipping.
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Posted 3 years ago
Hi Takashi Thank you for your review. We are sorry that your experience didn't match your or our expectations in responding to emails. We would like the oppertunity to put this right, with this is mind our head of Customer Services will be in touch within the hour, to discuss your feedback in more detail.
Posted 3 years ago
TREEKIT is rated 4.6 based on 109 reviews