“
Customer service was friendly and professional. Even when the system glitched, the rep stayed calm and made sure I understood every step.
”
- Luka
“
My flight got canceled and the customer service danny called in the hotel and told them my situation to see if they can move back my hotel bookings. I was super impressed, good job danny!
”
- Mikey
“
I was booking a flight ticket for my grandma but due to her age, me and my family weren't sure if she is still eligible to take the flight with eva air. So we called customer service and they asked the airline and made a remark for my grandma's ticket. When she got to the airport, there were staffs escorting my grandma to the boarding gate. What an excellent experience!
”
- Andie Hsu
