Tropical Supplies North East Ltd Reviews

Name: Tropical Supplies North East Ltd
Address: ROCK FARM, DURHAM
Rating: 4.85

4.9 Rating 380 Reviews

96 %

of reviewers recommend Tropical Supplies North East Ltd

4.9

Based on 380 reviews


Customer Service
Communication Channels	Live Chat, Telephone

Visit Website

Phone:

01429821232

Email:

tropicalsuppliesneltd@gmail.com

Location:

ROCK FARM
DURHAM
DH6 3NL

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Tropical Supplies North East Ltd 5 star review on 6th February 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent variety and choice. Very friendly staff. My son loved looking at all the different fish whilst we were in store, especially the bigger ones on display! We will definitely be back!”

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Posted 3 years ago

“Excellent service and knowledge from the guys , extremely helpful.”

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Posted 3 years ago

“I ordered things for my sons tank to be delivered as I'm in Australia. THESE guys sorted out my mistake on the order so my son would receive them immediately. Absolutely amazing service, I will happily order in the future. Good on you guys and G'day from Australia 🇦🇺🇦🇺🇦🇺”

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Posted 3 years ago

“Excellent services still available in such a hard time. Staff very helpful and would definitely recommend 👍”

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Posted 3 years ago

Thank you :)

Posted 3 years ago

“Amazing shop and amazing staff. Enough said.”

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Posted 3 years ago

“Purchased a marine full set up.highly recommend.5 star service.many thanks”

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Posted 3 years ago

“Always very friendly and helpful.”

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Posted 3 years ago

“Fantastic service as always from these guys. Order placed midweek for some enrichments to my tank and some extra stock - Saturday local delivery service was my choice which is just awesome 👌 Delivered safe and sound and now chilling in their new home. #staysafe”

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Posted 3 years ago

Thank you bud!

Posted 3 years ago

“Very nice fish”

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Posted 3 years ago

“The customer service was sub average, the Moscow guppies look nothing like the picture on their website(I literally looked up Moscow guppies and scrolled for 10 seconds before I found the picture they're using on Pinterest). Most of the female guppies in their tanks look like they have parasites. On the positive side, the Dumbo mosaic guppies were nice and looked somewhat similar to the photo. The shop layout was nice and their was plenty of variety. Won't come again but it wasn't the worst shop.”

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Posted 3 years ago

Thank you for your feedback, most images we use on our website are stock images as it would take us hours and hours to update the website trying to get the perfect photo. Yes most of the female guppys are in fact unwell due to not travelling well to the shop after a 6000 mile journey, there is a notice on all of the female guppy tanks stating they're unwell and not for sale :) We should be finished our upgrades in the next couple months so do have a call back when you can :) Kind Regards D.Gregory Managing Director

Posted 3 years ago

“We travelled over an hour to get fish and accessories from here! Amazing services, prices and fish xx”

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Posted 3 years ago

“Top notch”

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Posted 3 years ago

“Dan and Carl as usual have an excellent fish shop that has nothing but brilliant service”

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Posted 3 years ago

“Perfect service parcel came Friday packed very well. Will use again.”

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Posted 3 years ago

“Excellent as always, brilliant selection of livestock and always competitive prices”

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Posted 3 years ago

“The shop assistants were very helpful and the selection of tropical fish is great I will come back again”

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Posted 3 years ago

“Brilliant shop with massive choice and knowledgeable staff.”

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Posted 3 years ago

“The business manager and staff are all aquarists and have levels of expertise, each one in various fields of fishkeeping. If you have a problem there'll always be someone at hand to help solve your problem. There is also a delivery service to your door if you can't visit the shop. The business has evolved over the years and is continuing to do so, even during this pandemic.”

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Posted 3 years ago

“Always a great experience. Friendly & helpful”

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Posted 3 years ago

“Excellent, prompt delivery. Fish beautiful and healthy. Service and advice first class. Would definitely recommend.”

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Posted 3 years ago

Tropical Supplies North East Ltd is rated 4.9 based on 380 reviews