Tropical Supplies North East Ltd Reviews

Name: Tropical Supplies North East Ltd
Address: ROCK FARM, DURHAM
Rating: 4.85

4.9 Rating 381 Reviews

96 %

of reviewers recommend Tropical Supplies North East Ltd

4.9

Based on 381 reviews

Customer Service
Communication Channels	Live Chat, Telephone

Visit Website

Phone:

01429821232

Email:

tropicalsuppliesneltd@gmail.com

Location:

ROCK FARM
DURHAM
DH6 3NL

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Tropical Supplies North East Ltd 5 star review on 8th July 2024

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Paid by credit card...sent me email to inform me goods were going to be despatched...then another email saying no stock I would be refunded..then I send email asking where my refund is...I receive a telephone call asking for my card number as they had tried to credit my card but were unable to do so and needed my 16 digit number to try again which I refused to do...now I am 18.96 out of pocket”

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Posted 3 years ago

“Shocking customer service shocking fish quality”

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Posted 4 years ago

Hi emma, after speaking on the phone this morning. at the time of the sale you where happy to take the fish away after viewing them and then never contacted us since and leave a 1 star review almost 3 weeks later ? We would never let fish leave this store in a poor condition, if there was a problem we are more then happy to deal with any issue. I find this review invalid as the fish where amazing when bagged as i personally bagged them up and you where happy to leave with the fish you got and never contacted us since. Thank you :)

Posted 4 years ago

“I think all the fish iv bought from here have died, my water always tests spot on and fish from other shops are happy and thriving. The latest purchase from this shop gave my tank whitespot and after speaking to the owner i purchased some 'amazing new treatment' which was just a waste of £20, killed my anemone and in fact made the fish appear worse off. Think i shall avoid this shop from now on.”

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Posted 5 years ago

“I place the order and paid extra for next day delivery now it’s 4 days and sill waiting very disappointed”

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Posted 5 years ago

Tropical Supplies North East Ltd is rated 4.9 based on 381 reviews