Tropical Supplies North East Ltd Reviews

Name: Tropical Supplies North East Ltd
Address: ROCK FARM, DURHAM
Rating: 4.85

4.9 Rating 380 Reviews

96 %

of reviewers recommend Tropical Supplies North East Ltd

4.9

Based on 380 reviews


Customer Service
Communication Channels	Live Chat, Telephone

Visit Website

Phone:

01429821232

Email:

tropicalsuppliesneltd@gmail.com

Location:

ROCK FARM
DURHAM
DH6 3NL

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Tropical Supplies North East Ltd 5 star review on 6th February 2022

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Although I have no real issues with the service , I am a bit disappointed that on 2 separate occasions now part of my order has been unavailable & when I have said I’ll take something else iv had to pay the difference albeit it’s only been a couple of pounds on both occasions this cost should have been met by yourselves as at the end of the day the error was made by you, as your website is obviously not updated frequently enough”

Tropical Supplies North East Ltd 4 star review on 31st January 2021

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Posted 3 years ago

Hi Lynne, thank you for your feedback. we are extremely short staffed at the moment due to staff self isolating and the shop being busier then ever. The website does say stock levels may vary. We could have just refunded you the out of stock items but we offered you a replacement fish that was £4 more. Sorry for the inconvenience.

Posted 3 years ago

“Good value and quick delivery”

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Posted 3 years ago

“Deliverd on time excellent service but fish not the size i orderd”

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Posted 3 years ago

“Good quick service, I ordered on line and collected in person. Bit of a drive for me but it was good to see the place. Would have loved to look around and will definitely be back when restrictions are removed. So far the fish are looking well and very busy investigating their new environment.”

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Posted 3 years ago

“Really good service only criticism was one of the koi Angels had a gill plate missing other than that spot on and will continue to buy from you many thanks.”

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Posted 3 years ago

“Can't belive ordered in the morning and came by tea time. One fish smaller then expected but all here and healthy. I will be ordering again and would recommend to anyone after marine fish.”

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Posted 4 years ago

“Very Helpful ! Yes”

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Posted 4 years ago

“Over the moon walked in! No one in the store at all! Managed to walk out with a 425 litre tank under my arm! Couldn’t get a better service than that!😁🦀”

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Posted 4 years ago

“When I received my fish I thought that they were all dead, but after leaving the bags in the tank for 45 mins the fish started moving. The fish seem to be ok today, there is only one that has died. I only received 8 lemon tetra instead of the 10 that I ordered.”

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Posted 4 years ago

“Nice shop and staff. Just a shame the fish were quite abit smaller than advertised on there website.”

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Posted 4 years ago

“Large selection of fish. Knowledgeable and helpful staff 😊”

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Posted 4 years ago

Tropical Supplies North East Ltd is rated 4.9 based on 380 reviews