“I have had many orders from Truffle Hunter and their goods and service has always been outstanding. There was a slight problem with my last order but mistakes happen and we have to accept that, it is how they are dealt with is what matters. In this case, the response to my email was very quick, with an immediate refund plus a generous offer of discount in the future. I will certainly be buying from them again and would strongly recommend them to others.”
“I bought the truffle as a birthday present for my son. Unfortunately I put the wrong number for his address but I rang your customer services and address was amended straight away- thank you.
My son was delighted with his truffle and he and his wife eat different recipes all over the bank holiday weekend. They even let the dog smell the truffle! I had bought him a truffle a couple of years ago from a different company and although he enjoyed it I, he said it wasn't as good as the yours.
So thank you
Louise”
“Although my product was lost in DHL parcels, I contacted Truffle Hunters to let them know and received a great response, resulting in my products being redelivered the next day. They could not have been more apologetic for something that wasn't there fault! Great customer service.”
“Ordered from Truffle hunter, unfortunately was damaged when arrived, however e-mailed and their customer service was excellent, new order has arrived and the quality of the products are very good would recommend”
“Best value 250 ml white truffle oil with best rich flavour.
In Latest package ,the shock protection inside the box had parted from the bottle but luckily it survived!”
