“Snow does a great job of giving the impression that the results are immediate. They're not. I've used it every day for 2.5 weeks, starting at a 5 on the tooth scale where I am still a 5 and it's 2.5 weeks later. Their customer service is severely backlogged, so if you have an error with your order, it will take 4 weeks, 6 emails, 4 phone calls, a kidney, and Instagram to solve it. I ordered a full kit and an extra mouthpiece. Got the full kit, no extra mouthpiece. I emailed 3 times with no response from the company before I called.. when I called, I had to leave a VM, which I left very specific details about what was missing. I get a call back 2 days later from a guy who says "if you're missing the toothpaste, it doesn't ship for another few weeks". Clearly he didn't get the details I left, including order number name what I ordered and what was missing. So I send an email. Again no answer. Call again, email, you get the idea. Then I see snow is on insta so I send a msg explaining my issue. The repnon insta is in the ball dang. She gets me my missing mouthpiece within 2 days and sends me some floss. Insta rep has top C's skills. It still doesn't negate the fact that I just don't know if it's even working. I use it the full 30 min every night and I've not changed a single level on the tooth guide hey send. I'll use it for the full 21 days and pray for a miracle. I'll keep you all posted.”
“Have been using the product for about 3 weeks now for 10 minutes per day with the extra whitening serum. I took before pictures and my teeth are not getting any whiter”
“I am unable to give a positive review as I see no difference. Maybe I just need more time? Maybe it takes longer to see when your starting from a 4/5 I don’t know.
I’ve also felt that the serum doesn’t stay on when you brush it
On, it feels as if it’s just moving. Also it moves around when you’re trying to put the retainer in”
