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TSM Aquatics Reviews

4.9 Rating 520 Reviews
97 %
of reviewers recommend TSM Aquatics
Company Reviews Product Reviews
52
 Metrics
4.9
Based on 520 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
95%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read TSM Aquatics Reviews
Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Liz Hagan
Verified Buyer
“I’ve worked with the great people at TSM for a few years and I have never been disappointed. In fact, I am ecstatic and thankful for Ray, Josh, and Alicia. Please continue to offer the high level of care and service that you do. No one else in the industry matches it.”
TSM Aquatics 5 star review on 19th March 2022
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Excellent fish and customer service! Fish always eat within hours of receiving them. TSM will always be one of my go-to places for quality, quarantined livestock!”
Helpful Report
Posted 3 years ago
Glen Patricio
Verified Buyer
“Blue Tang was perfect, well fed, beautiful. Thank you”
Helpful Report
Posted 3 years ago
Jason Zatkoff
Verified Buyer
“Excellent packaging. Internal temp was reasonable on arrival. Fish was in excellent condition. We’ll worth the small premium.”
Helpful Report
Posted 3 years ago
Michael Goldstein
Verified Buyer
“Fantastic customer support and quick shipping.”
Helpful Report
Posted 3 years ago
Alexander Waszkiewicz
Verified Buyer
“All the fish came in looking extremely healthy and plump unlike my local fish stores around me. After acclimation their colors are super vibrant and immediately ate pellets, mysis and nori. Prices are a bit high but the quality of the fish ar by far the best I've personally seen.”
Helpful Report
Posted 3 years ago
Alec Hales
Verified Buyer
“The best value out there hands down! Healthy fish at a fair price!”
Helpful Report
Posted 3 years ago
Dana Bottenhagen
Verified Buyer
“Absolutely terrific experience! Healthy fish, acclimation process a cinch! Can’t say enough about TSM!”
Helpful Report
Posted 3 years ago
J Woods
Verified Reviewer
“Ordered over a dozen fish from TSM. Very happy, fish are doing well and all arrived alive.”
Helpful Report
Posted 3 years ago
Haley Harper
Verified Buyer
“TSM was great! This was the first time we weren’t worried about any disease making it into our tank. The fish were delivered healthy and acclimated quickly. The orange oxides are beautiful as well. Already have several more orders for them when they return from the holidays!”
Helpful Report
Posted 3 years ago
Benjamin Blair
Verified Buyer
“fish are always healthy and eating almost immediatly”
Helpful Report
Posted 3 years ago
Ismael Herrera
Verified Buyer
“My go to place for fish. Every fish I have bought from here has been extremely healthy and diseases free. I can not begin to express how important it is and how much heartache and headache you will save by introducing fish that are disease free to your system. I learned the hard way through the years. After a couple of shipments I now have full confidence in the steps tsm takes to insure the healthiest livestock is shipped out.”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Fish showed up happy, and healthy!”
Helpful Report
Posted 3 years ago
Matthew Gilger
Verified Buyer
“I will order from again. All fished arrived healthy and eating out of the bag. It felt good to be rest assured that all fish were healthy and pest free. Thanks TSM!”
Helpful Report
Posted 3 years ago
Liz Hagan
Verified Buyer
“I have always had a positive experience with the staff and the quarantined fish from TSM. Alicia is very knowledgeable and easy to work with. All fish that I have purchased over the past years have been healthy and well packaged for shipping. I recommend TSM to every hobbiest I know”
Helpful Report
Posted 3 years ago
Steve Justis
Verified Buyer
“TSM sends quality fish to customers, they give impressive customer service.”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Staff at TSM is top notch. My first 3 fish came in and are doing great. I have a Blueface arriving in mid December. VERY HAPPY with TSM”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Once again the fish are in great shape and we're packed incredibly well.”
Helpful Report
Posted 3 years ago
Joseph Demko
Verified Buyer
“I purchased a melanurus wrasse and white tail tang. They arrived on time and in excellent condition”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“As always, my purchase was healthy and looked great.”
Helpful Report
Posted 3 years ago
TSM Aquatics is rated 4.9 based on 520 reviews
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