TSM Aquatics Reviews

Name: TSM Aquatics
Address: 1 Enterprise Ct, Washington Township
Rating: 4.88

4.9 Rating 508 Reviews

97 %

of reviewers recommend TSM Aquatics

Company Reviews

Product Reviews

Metrics

4.9

Based on 508 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

TSM Aquatics 5 star review on 11th October 2024

Charles Thomas Gilroy

TSM Aquatics 5 star review on 28th August 2024

Anonymous

Anonymous // 01/01/2019

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“So first-time buyer from TSM, I have been in the hobby since 1989, I have to say, TOP Notch! The fish arrived in great shape, looking healthy and definitely great specimens. Given that most of my current fish are over 10 years old I was afraid of bullying, but these guys went in and have been great since day 1!”

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Posted 2 years ago

“Fish came in good shape. Only thing I could say is I requested a different delivery date than what I got. I would order again from them.”

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Posted 1 week ago

“Fish was delivered when they said it would be. Fish was in excellent condition.”

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Posted 3 weeks ago

“I’ve purchased 6 fish so far and all have been delivered in excellent condition. Fish eat right away and are active. Prices are a little higher than the competition but worth every penny. Keep up the great work!”

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Posted 1 month ago

“I was very pleased with my replacement fish. Working with Josh to find a good replacement took a little time but he was always available to answer my emails. My new fish arrived promptly as agreeded. At first the fish wasn't acting as aspected but after a few emails with Josh, I put the fish in my display tank and happily he started swimming and eating. I think TSM is very professional and knowledgeable. I have had reef tanks for over 30 years, and I would highly recommend TSM.”

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Posted 1 month ago

“Excellent customer service. Had to postpone shipment due to hurricane and they were very easy to work with. Fish and coral arrived on time and packed very securely. Would recommend.”

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Posted 1 month ago

“Quality fish, great communication, overall great experience and will order from again.”

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Posted 1 month ago

“Shipment was well packed with heat pack still active. Fish arrive well and looking good. Went through acclimation well .”

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Posted 1 month ago

“Item as described, packed/shipped well, would repeat. I purchased a piece of stylophora I had been looking for and it is an excellent specimen.”

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Posted 2 months ago

“Everything arrived in great shape!”

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Posted 2 months ago

“I purchased several frags from thier online auction and a Mystery Wrasse. I had a couple of questions regarding shipping and they were very quick to respond. When I received the items, I was amazed at how well everything was packed. As I pulled each piece from the packaging, you could tell the quality of care that was taken with each piece and their passon for the hobby really shows. This was my first order and it definitely won't be my last.”

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Posted 2 months ago

“Been purchasing from TSM for years for high quality quarantined animals.”

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Posted 2 months ago

“Great customer service as well as healthy looking products. Packaging done well. Totally recommend!”

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Posted 3 months ago

“Fish arrived healthy and active. Looking forward to doing business with TSM again in the future.”

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Posted 3 months ago

“Awsome experiance, oustanding coral, extreamley helpful and easy to deal with people who really care. Highly reccomed and will definitely be back!!”

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Posted 3 months ago

“TSM has always done an awesome job for me. Making sure the fish is healthy even if it means keeping it longer before shipping. I’ve ordered over a dozen fish from them and will continue to do so. Thanks guys, keep up the great work!”

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Posted 3 months ago

“High quality fish and inverts with good customer service.”

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Posted 3 months ago

“Excellent service and healthy fish. Very well packaged for shipping. Staffing may preclude the best communication but that isn't really a complaint as much as a minor inconvenience.”

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Posted 3 months ago

“Great prices for clean fish. Nice selection. Great packing and shipping. Healthy fish. Great customer service.”

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Posted 3 months ago

“Everything arrived healthy and was well packaged. Always a good experience with TSM”

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Posted 4 months ago

“I've bought alot of fish from TSM. It's always been a great experience. Fish are alive and healthy.”

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Posted 4 months ago

TSM Aquatics is rated 4.9 based on 508 reviews