TSM Aquatics Reviews

Name: TSM Aquatics
Address: 1 Enterprise Ct, Washington Township
Rating: 4.88

4.9 Rating 522 Reviews

97 %

of reviewers recommend TSM Aquatics

Company Reviews

Product Reviews

Metrics

4.9

Based on 522 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

TSM Aquatics 5 star review on 13th February 2025

Eric Spradlin

TSM Aquatics 5 star review on 1st February 2025

Anonymous

TSM Aquatics 5 star review on 31st January 2025

Kevin Holcombe

TSM Aquatics 5 star review on 11th October 2024

Charles Thomas Gilroy

TSM Aquatics 5 star review on 28th August 2024

Adam Hupac

Anonymous

Anonymous // 01/01/2019

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“Everything arrived on time and healthy. Prices were fair considering they not only QT'd everything for me, but they we able to extend my delivery by a weeks since I was going on vacation and wanted to make sure I was home observing my new arrivals.”

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Posted 1 year ago

“Yellow Wrasse arrived alive perfectly fine & perfectly packed just waiting for him to come out of hiding :)”

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Posted 1 year ago

“Ordering was easy, the Maculosus came as described and the picture was accurate. I only have had the fish for 24 hrs, and he is pretty skittish right now. He's still settling in. Overall I am pleased with my first time TSM purchase.”

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Posted 1 year ago

“Excellent customer service. fish quality is outstanding. Most of my 300 g aquarium stocked with their fishes. Full QT is definitely worthwhile.”

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Posted 1 year ago

“This was the first time we ever ordered fish online. We are relatively new (one year) mixed reef tank owners. Josh was very helpful in answering all our initial questions promptly and patiently. We ended up ordering a Foxface Lo, and Josh/staff made sure he ate pellets OK. The fish was shipped across country to California overnight. He was in his stress color when he arrived, and we were concerned. But Josh assured us this was normal for this breed. Sure enough, after being acclimated and introduced to the tank and being scrutinized by some very curious tangs we have, he colored up to normal and ate pellets and frozen mysis. He is doing just fine now and hanging out with our school of Chromis!! I highly recommend TSM for your online purchases!”

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Posted 1 year ago

“Zoas arrived in perfect condition. Could have used a slightly larger bag for easier removal.”

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Posted 1 year ago

“Purchased two purple tangs advertised as 3.5 to 4.5 inches. One arrived in good health the other not so much. Both were over 5 1/2 inches long. It is impossible to manage tank inhabitant additions in a thoughtful manner if your sizing is unreliable. One tang is in decent health the other remains in antibiotics. Was expecting an experience more consistent with my previous purchases from TSM. Especially considering that I paid more for quarantined fish.”

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Posted 2 years ago

“The fish I recieved were packaged very well and made it perfectly. Fat, healthy, and happy! And amazing customer service”

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Posted 2 years ago

“All was a good experience.”

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Posted 2 years ago

“Moving forward, I will only buy fish from TSM. Their prices and selection on fully quarantined fish are exceptional. Thanks TSM!”

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Posted 2 years ago

“Bought a small blue tang from TSM that unfortunately ended up passing away in quarantine. Communication was great and they were able to send another identical fish they had quarantined and ready to go. The first 1.5ish days in my tank, I wasn’t able to see much of the tang because it was no where to be found hiding somewhere deeeeep in the rocks. I expected the worst and thought the guy would be a goner, too scared to come out and eat. To my surprise, it slowly started poking its head out and by day 3 started eating like a complete pig. No signs of disease or ich as is common with non-quarantined blue tangs and he’s pacing the tank and warming up to his new home like a champ. The increased cost of these high quality fish is 100% worth it. Thank you guys!”

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Posted 2 years ago

“Everything worked out great. Fish were happy and healthy Here's a few pictures.”

TSM Aquatics 5 star review on 27th May 2023

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Posted 2 years ago

“Very happy with order. Everything was well packed,and shipping was on point.”

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Posted 2 years ago

“Great healthy fish and inverts!”

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Posted 2 years ago

“I love TSM's quarantine practices. That is what keeps me coming back to them time and time again. They also ship fish and corals nicely. Everything arrives alive and healthy. I wish that they had a bit more inventory, and that their customer service chat was more quickly responsive, but I am picking nits. They are a great retailer and reefing resource.”

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Posted 2 years ago

“TSM Aquatics knocked this order out of the park! They always have the best shipping, and healthiest fish. Absolutely no leaks out of the 10 bags I received, and the fish were eating within minutes after acclimation!”

TSM Aquatics 5 star review on 11th May 2023

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Posted 2 years ago

“I’ve ordered several times from TSM. The fish always arrive healthy and eating well. They deserve serious praise for the amount of effort involved in delivering such high quality and well cared for fish. I’m so impressed I’d gladly pay more.”

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Posted 2 years ago

“Ordering from TSM Aquatic has completely changed my perspective on fish purchases - the fish came healthy, not shy, and eating right away. I will continue to purchase from TSM - this has been an amazing experience. The team at TSM has also been incredibly helpful in answering all my questions, some even repeated.”

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Posted 2 years ago

“Ordered a yellow wrasse and a purple firefish. They came in healthy and eating mysis.”

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Posted 2 years ago

“Great and healthy livestock as always. Keep up the good work.”

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Posted 2 years ago

TSM Aquatics is rated 4.9 based on 522 reviews