TSM Aquatics Reviews

Name: TSM Aquatics
Address: 1 Enterprise Ct, Washington Township
Rating: 4.88

4.9 Rating 520 Reviews

97 %

of reviewers recommend TSM Aquatics

Company Reviews

Product Reviews

Metrics

4.9

Based on 520 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

TSM Aquatics 5 star review on 13th February 2025

Eric Spradlin

TSM Aquatics 5 star review on 1st February 2025

Anonymous

TSM Aquatics 5 star review on 31st January 2025

Kevin Holcombe

TSM Aquatics 5 star review on 11th October 2024

Charles Thomas Gilroy

TSM Aquatics 5 star review on 28th August 2024

Adam Hupac

Anonymous

Anonymous // 01/01/2019

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“I ordered 3 Anthias, 2 were out the same wday and all 3 were eating the next morning. My only issue was that the shipping water was at 32ppt (tank is 35) so a longer than anticipated acclimation was needed.”

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Posted 2 years ago

“ordered on phone and was very accomadating to my schedule, Thanks”

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Posted 2 years ago

“Fast shipping and fish arrived in excellent condition.”

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Posted 2 years ago

“I've ordered from TSM a few times now and everything has been great so far. On my most recent order, I lost one fish most likely do to shipping and TSM was quick to resolve the situation.”

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Posted 2 years ago

“Great service, I only get my quarantined fish from TSM, never had any problems.”

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Posted 2 years ago

“Great experience! Healthy fish!”

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Posted 2 years ago

“Quality livestock that is accurately represented and delivered as promised.”

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Posted 2 years ago

“Happy, Healthy fish are TSM Fish !”

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Posted 2 years ago

“Easy to work with and was able to source the fish I wanted. Good quality and healthy fish.”

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Posted 2 years ago

“Josh and the group at TSM are awesome! Communication is always great and everything arrives packages great and safe. I have ordered over 30 fish for my 400 gallon build and have had almost no issues. Anything that has came up Josh has made right and that’s all you can ask for. Very happy with them and they will continue to be my go to for my fish moving forward.”

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Posted 2 years ago

“Did what they said they would do. Fish looked healthy ready to eat. Not timmid at all.”

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Posted 2 years ago

“Fish is in perfect health, they had him in stock so quick turn around for delivery. Good color. Overall it may have been my best experience so far with pre qt'd fish.”

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Posted 2 years ago

“Awesome service as fish arrived on time and healthy after their quarantine process. Thanks”

TSM Aquatics 5 star review on 15th February 2023

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Posted 2 years ago

“Both fish arrived alive and healthy. This was my 3rd purchase from tsm with great fish. Great customer service that is willing to work with you.”

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Posted 2 years ago

“TSM is by far and away the best in the biz. I’ve been getting my livestock from them for years. The QT process is amazing and the staff is world-class. I purchase from nobody else. They are the GOATS of the reef industry!”

TSM Aquatics 5 star review on 4th February 2023

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Posted 2 years ago

“Excellent quality Fish and service”

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Posted 2 years ago

“There was a bit of an issue with the actual ordering process but I did receive my order alive and well.”

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Posted 2 years ago

“Arrived on scheduled. Healthy specimens”

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Posted 2 years ago

“Best live aquatics store on the East Coast!”

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Posted 2 years ago

“Have purchased many times before with no issues. This time however the fish arrived almost dead as the bag water temp was too low. Should have shipped with more hot packs. The fish never recovered and I had to process a DOA request unfortunately.”

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Posted 2 years ago

TSM Aquatics is rated 4.9 based on 520 reviews