TSM Aquatics Reviews

Name: TSM Aquatics
Address: 1 Enterprise Ct, Washington Township
Rating: 4.87

4.9 Rating 519 Reviews

97 %

of reviewers recommend TSM Aquatics

Company Reviews

Product Reviews

Metrics

4.9

Based on 519 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

TSM Aquatics 5 star review on 13th February 2025

Eric Spradlin

TSM Aquatics 5 star review on 1st February 2025

Anonymous

TSM Aquatics 5 star review on 31st January 2025

Kevin Holcombe

TSM Aquatics 5 star review on 11th October 2024

Charles Thomas Gilroy

TSM Aquatics 5 star review on 28th August 2024

Adam Hupac

Anonymous

Anonymous // 01/01/2019

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“I purchased several frags from thier online auction and a Mystery Wrasse. I had a couple of questions regarding shipping and they were very quick to respond. When I received the items, I was amazed at how well everything was packed. As I pulled each piece from the packaging, you could tell the quality of care that was taken with each piece and their passon for the hobby really shows. This was my first order and it definitely won't be my last.”

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Posted 8 months ago

“Been purchasing from TSM for years for high quality quarantined animals.”

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Posted 8 months ago

“Great customer service as well as healthy looking products. Packaging done well. Totally recommend!”

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Posted 8 months ago

“Fish arrived healthy and active. Looking forward to doing business with TSM again in the future.”

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Posted 8 months ago

“Awsome experiance, oustanding coral, extreamley helpful and easy to deal with people who really care. Highly reccomed and will definitely be back!!”

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Posted 8 months ago

“TSM has always done an awesome job for me. Making sure the fish is healthy even if it means keeping it longer before shipping. I’ve ordered over a dozen fish from them and will continue to do so. Thanks guys, keep up the great work!”

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Posted 8 months ago

“High quality fish and inverts with good customer service.”

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Posted 9 months ago

“Excellent service and healthy fish. Very well packaged for shipping. Staffing may preclude the best communication but that isn't really a complaint as much as a minor inconvenience.”

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Posted 9 months ago

“Great prices for clean fish. Nice selection. Great packing and shipping. Healthy fish. Great customer service.”

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Posted 9 months ago

“Everything arrived healthy and was well packaged. Always a good experience with TSM”

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Posted 9 months ago

“I've bought alot of fish from TSM. It's always been a great experience. Fish are alive and healthy.”

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Posted 9 months ago

“Order a orieni Tile Fish. Looks good so far. Started eating day one.”

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Posted 10 months ago

“Super healthy quarantined Beautiful fish for a great price and quick shipping. Engineer goby”

TSM Aquatics 5 star review on 11th July 2024

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Posted 10 months ago

“I received 5 fish this time and as they have each time I have placed a previous order, they arrived on time and super healthy. I even emailed them porior mentioning I have never seen 5 fish eat within hours of getting into the tank Thank you for your great products”

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Posted 10 months ago

“Excellent customer service. They were quick to respond to my questions about compatibility among fish in my tank and their fish and coral are top notch. Thanks, TSM!”

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Posted 11 months ago

“So far so good! Our new little sailfin tang has been spunky!!”

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Posted 11 months ago

“Fish were delivered alive and healthy. They are eating very well. I will buy more of your fish in a month or so.”

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Posted 11 months ago

“I have a 400 gallon mixed reef and all of my fish have came from TSM. Another great shipment. Everything is always in great shape when they arrive and almost always eating the same day. Amazing customer service and just great people. I don’t trust any else with my fish purchases!”

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Posted 1 year ago

“I just had my second order of fish from TSM and I couldn't be happier. They work closely with you on arranging delivery and the fish arrive looking gorgeous! More than half of the fish livestock in my 160 gallon aquarium are from TSM!”

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Posted 1 year ago

“I must commend the owner for their exceptional customer service and dedication to resolving the issue promptly. Despite some situation with a previous order, the store went above and beyond to rectify the situation. The packaging was outstanding and each fish was carefully and securely packaged, ensuring their safety during transit. All the fish were not only healthy but also looked vibrant and well-cared-for. I would not hesitate to recommend this store to fellow looking for quality fish and exceptional service.”

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Posted 1 year ago

TSM Aquatics is rated 4.9 based on 519 reviews