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TSM Aquatics Reviews

4.9 Rating 520 Reviews
97 %
of reviewers recommend TSM Aquatics
Company Reviews Product Reviews
52
 Metrics
4.9
Based on 520 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
95%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read TSM Aquatics Reviews
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Rob Mancabelli
Verified Buyer
“This is my 5th or 6th order from TSM. After an outbreak of Brook. 2 years ago, I decided to only restock my tank with fish from a reputable dealer that quarantined their fish - I chose TSM. Best decision I've made in a while! All fish are thriving and the first fish I received is still doing very well! No sign of disease or parasites at all. Thanks TSM”
Helpful Report
Posted 2 years ago
Vin Vinh
Verified Buyer
“Great service!”
Helpful Report
Posted 2 years ago
Brandon Hyndman
Verified Buyer
“I order all my fish from tsm, they always come in healthy every time.”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Super communicative and accommodating for weather challenges at their destination area. Fish arrived healthy and packed extremely well. Thanks!”
Helpful Report
Posted 2 years ago
Kyle Rogers
Verified Buyer
“Great customer service”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Beautiful fish, beautiful people to work with. Customer for life. These are the only fish I've ever purchased that ate day one and were lively when they came in.”
Helpful Report
Posted 2 years ago
Matthew Wilson
Verified Buyer
“Animals arrived in perfect health, as always.”
Helpful Report
Posted 2 years ago
Tom Burker
Verified Buyer
“Excellent customer service. Prompt communication....everything always arrives healthy and packaged well.”
Helpful Report
Posted 2 years ago
Kevin Wolfe
Verified Buyer
“First purchase from TSM but will certainly not be my last. Fish arrived in pristine condition, packaged well, and are exactly what I was looking for. They all started eating immediately. Being able to skip QT is just fantastic. Thank you.”
Helpful Report
Posted 2 years ago
Oscar Torres
Verified Buyer
“This is my second purchase from TSM. The fish came in great. I came in this morning to the office and the fish looked great. I fed a little bit to see if they would eat and right away they all ate and seem to be getting along with other the fish I had in the tank. Again another great experience. I would highly recommend TSM.”
Helpful Report
Posted 2 years ago
Jason Weinstein
Verified Buyer
“I’ve been looking forward to making my first purchase from TSM. I had heard many great things about them and how they follow the same quarantine treatment that I do myself (copper and praziquantel) and have the reviews to show me that they do not cut corners in the process. The fish I received last week are look and behave very healthy. They look like they were well fed and cared for. They ate TDO pellets in my tank that day. I couldn’t be happier. A big plus is the Powder Brown Tang I received and my Yellow le Tang are getting along great after only minor aggression between the two on the first day. I’m looking forward to my next order from TSM.”
Helpful Report
Posted 2 years ago
Michael Floyd
Verified Buyer
“Customer service was amazing. Both fish arrived alive and very healthy. The shipment arrived the day it was scheduled. I will definitely be purchasing my fish from TSM from now on.”
Helpful Report
Posted 2 years ago
Liz Pienkoski
Verified Buyer
“I’ve ordered from TSM Aquatics several times (both fish and corals) and it’s been great. They have good customer service and treat folks right!”
Helpful Report
Posted 2 years ago
John DeBiasio
Verified Buyer
“As always, fish and coral arrived in excellent condition! TSM has yet to disappoint me!”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“The Purple Tang I ordered arrived fat, happy, and looks like a perfect specimen. I would definitely order from TSM again.”
TSM Aquatics 5 star review on 19th August 2022
Helpful Report
Posted 2 years ago
BRIAN GILBERT
Verified Buyer
“As always healthy fish. Great communication.”
Helpful Report
Posted 2 years ago
Brad Dwight
Verified Buyer
“Thank you!”
Helpful Report
Posted 2 years ago
Oscar Torres
Verified Buyer
“TSM personnel have made this process so seamless and personal. I am new to this hobby and I had a lot of questions on how to introduce different types of fish. And they have truly helped me every step of the way. I would definitely continue to purchase my fish from them. I recommend anyone out there looking for a reliable and professional supplier to give TSM a shot you won't be disappointed.”
TSM Aquatics 5 star review on 18th August 2022
Helpful Report
Posted 2 years ago
Kevin Madson
Verified Buyer
“My purple tang is amazing ty plus best quarantine place”
TSM Aquatics 5 star review on 13th August 2022
Helpful Report
Posted 2 years ago
Baruch Haimov
Verified Buyer
“Purchased 10 anthias (lyretail). One was DOA which I was refunded, but within the same day of receiving them 2 more died. They 2 dead ones came with popeye and tail rot.”
Helpful Report
Posted 2 years ago
TSM Aquatics is rated 4.9 based on 520 reviews
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