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TSM Aquatics Reviews

4.9 Rating 550 Reviews
97 %
of reviewers recommend TSM Aquatics
4.9
Based on 550 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read TSM Aquatics Reviews
Anonymous
Anonymous  // 01/01/2019
Did what they said they would do. Fish looked healthy ready to eat. Not timmid at all.
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Posted 3 years ago
Fish is in perfect health, they had him in stock so quick turn around for delivery. Good color. Overall it may have been my best experience so far with pre qt'd fish.
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Posted 3 years ago
Awesome service as fish arrived on time and healthy after their quarantine process. Thanks
TSM Aquatics 5 star review on 15th February 2023 TSM Aquatics 5 star review on 15th February 2023
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Posted 3 years ago
Both fish arrived alive and healthy. This was my 3rd purchase from tsm with great fish. Great customer service that is willing to work with you.
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Posted 3 years ago
TSM is by far and away the best in the biz. I’ve been getting my livestock from them for years. The QT process is amazing and the staff is world-class. I purchase from nobody else. They are the GOATS of the reef industry!
TSM Aquatics 5 star review on 4th February 2023
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Posted 3 years ago
Excellent quality Fish and service
TSM Aquatics 5 star review on 4th February 2023
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Posted 3 years ago
There was a bit of an issue with the actual ordering process but I did receive my order alive and well.
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Posted 3 years ago
Arrived on scheduled. Healthy specimens
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Posted 3 years ago
Best live aquatics store on the East Coast!
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Posted 3 years ago
Have purchased many times before with no issues. This time however the fish arrived almost dead as the bag water temp was too low. Should have shipped with more hot packs. The fish never recovered and I had to process a DOA request unfortunately.
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Posted 3 years ago
The gold/yellow branching hammer does not have a single cell with yellowish coloration. Other than that the order was good.
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Posted 3 years ago
I have only had great experiences with TSM. This was my second time ordering from them. It's difficult to keep a Foxface happy in my 10 gallon quarantine tank, so it's great that TSM does the quarantining for you! The fish arrived in great shape, with minimal stress, and acclimated quickly in my reef tank. I also ordered several corals, which arrived well-packaged, individually bagged and labeled, and colored up almost immediately once given some light. Great customer service, and the ordering process was smooth.
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Posted 3 years ago
Received 6 happy healthy lyretail anthias.
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Posted 3 years ago
TSM has been extremely helpful and flexible with my quarantined fish orders. My fish have arrived healthy and hungry, integrating well with their tank mates. I definitely recommend purchasing quarantined fish from TSM!
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Posted 3 years ago
Fish arrived on the day expected. As always, they were healthy, conditioned, and eating on day 1. Have never lost one or been disappointed
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Posted 3 years ago
Great service, mail replied within minutes now coral nothing like pictures lol all live tho opened up within hr bit pricey
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Posted 3 years ago
Communications/customer service have exceeded my expectations, and my fish appear to be healthy and active. I will continue to order from TSM
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Posted 3 years ago
Top notch quality and great communication!!
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Posted 3 years ago
My fish arrived in excellent condition and are feeding and active. I got a lot of good advice and direction from everyone who answered my questions completely and were very helpful. I'll be ordering from TSM again for sure.
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Posted 3 years ago
Fish and corals came amazing; shipping was fast. A +
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Posted 3 years ago
TSM Aquatics is rated 4.9 based on 550 reviews