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TSM Aquatics Reviews

4.9 Rating 532 Reviews
97 %
of reviewers recommend TSM Aquatics
Company Reviews Product Reviews
52
 Metrics
4.9
Based on 532 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
95%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read TSM Aquatics Reviews
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Ray C.
Unverified Reviewer
“I ordered a Flameback Angelfish from TSM and couldn't be happier. The fish came delivered in excellent shape. The water temperature when I received the package on a cold Michigan day was 78 degrees (Perfect). The fish was packaged in a large amount of water and breathing easily. Good looking specimen!”
Helpful Report
Posted 4 years ago
TV
Unverified Reviewer
“Great experience, and great, healthy fish!”
Helpful Report
Posted 4 years ago
Matthew Patrick
Unverified Reviewer
“Healthiest fish I’ve ever received! The Blue Eyed Kole Tang was eating within hours of drip acclimating to my quarantine system. With the exception of captive bred fish ordered directly from Biota, I will not order my fish from any other online retailer.”
Helpful Report
Posted 4 years ago
Eric Belsinger
Unverified Reviewer
“The most reputable store you can find with easily the most knowledgeable staff. Animal husbandry is taken seriously at TSM, and it shows when you see their displays.”
Helpful Report
Posted 5 years ago
Michael Leonard
Unverified Reviewer
“My new tank cycled and it was time for fish. I read reviews about TSM and they were all good so I had see for myself. Went to get some fish and got a tour. They answered all my questions, did not rush me, helped me make the right choice. They really care about their livestock and seem to take all precautions to make sure the livestock is healthy and disease free before you put into your aquarium. I will only buy from TSM from now on!”
Helpful Report
Posted 4 years ago
KP
Unverified Reviewer
“Excellent customer service. My goby was a DOA. They replaced the goby and shipped the next day. Highly recommend!!!”
Helpful Report
Posted 4 years ago
Tyrell Null
Unverified Reviewer
“Great customer service”
Helpful Report
Posted 5 years ago
Steve Justis
Unverified Reviewer
“High quality, clean fish, that are packed extremely well and outstanding customer communication and support!”
Helpful Report
Posted 4 years ago
Steve
Unverified Reviewer
“Incredible fish, outstanding service, I cannot say enough good things about the team at TSM.”
Helpful Report
Posted 4 years ago
Scott Spears
Unverified Reviewer
“Excellent service and livestock!”
Helpful Report
Posted 5 years ago
Null Null
Unverified Reviewer
“Great selection and service”
Helpful Report
Posted 5 years ago
Rey R.
Unverified Reviewer
“Happy to be purchasing from a vendor who takes fish health seriously, and quarantines their fish. Contacted via phone and email a few times, and TSM was always very responsive.”
Helpful Report
Posted 4 years ago
Daquan Johnson
Unverified Reviewer
“Everything arrived alive and in great condition. I now have a power blue tang with no ich. We all know these tend to be ich magnets. It was well conditioned for aquarium life and has fit into my reef community with no issues.”
Helpful Report
Posted 4 years ago
TSM Aquatics is rated 4.9 based on 532 reviews
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