TSM Aquatics Reviews

Name: TSM Aquatics
Address: 1 Enterprise Ct, Washington Township
Rating: 4.88

4.9 Rating 521 Reviews

97 %

of reviewers recommend TSM Aquatics

Company Reviews

Product Reviews

Metrics

4.9

Based on 521 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

TSM Aquatics 5 star review on 13th February 2025

Eric Spradlin

TSM Aquatics 5 star review on 1st February 2025

Anonymous

TSM Aquatics 5 star review on 31st January 2025

Kevin Holcombe

TSM Aquatics 5 star review on 11th October 2024

Charles Thomas Gilroy

TSM Aquatics 5 star review on 28th August 2024

Adam Hupac

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered 2 borbonius Anthias and there was some misunderstanding with the delivery and I got the fish few hours later than supposed to . They were very stressed when I got them . TSM understood the situation and assured me that if anything happened to the fish they were willing to work something out beyond the normal guarantee. I am glad they look at every situation individually before making a decision. The fish are both fine anyway.”

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Posted 4 years ago

“Awesome customer service. Very healthy specimens. Only place i will buy fish and invertebrates from”

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Posted 4 years ago

“In addition to excellent customer service, the fish I received are amazing. The Lyretail Anthias that I ordered are incredibly vibrant, healthy, and were eating within an hour of their arrival. The pictures online really don’t do them justice. I really can’t recommend TSM enough.”

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Posted 4 years ago

“Always a pleasure dealing with Matt and the rest and of the TSM team.... Triple A services!!!”

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Posted 4 years ago

“Healthy quarantined fish! Very very impressed with TSM Aquatics! Highly recommend.”

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Posted 4 years ago

“Great service”

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Posted 4 years ago

“Great customer service!! SO pleased with my purchase and how they do business. I highly recommend and can’t wait to order more!!”

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Posted 4 years ago

“Beautiful fish in great condition. Well packaged. Will do business again fo sure!”

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Posted 4 years ago

“Great customer service; healthy livestock; best livestock shipping preparation ever experienced.”

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Posted 4 years ago

“Amazing fish great packaging everything arrived top notch and healthy will be ordering from here in the future”

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Posted 4 years ago

“I ordered a Flameback Angelfish from TSM and couldn't be happier. The fish came delivered in excellent shape. The water temperature when I received the package on a cold Michigan day was 78 degrees (Perfect). The fish was packaged in a large amount of water and breathing easily. Good looking specimen!”

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Posted 4 years ago

“Great experience, and great, healthy fish!”

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Posted 4 years ago

“Healthiest fish I’ve ever received! The Blue Eyed Kole Tang was eating within hours of drip acclimating to my quarantine system. With the exception of captive bred fish ordered directly from Biota, I will not order my fish from any other online retailer.”

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Posted 4 years ago

“The most reputable store you can find with easily the most knowledgeable staff. Animal husbandry is taken seriously at TSM, and it shows when you see their displays.”

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Posted 4 years ago

“My new tank cycled and it was time for fish. I read reviews about TSM and they were all good so I had see for myself. Went to get some fish and got a tour. They answered all my questions, did not rush me, helped me make the right choice. They really care about their livestock and seem to take all precautions to make sure the livestock is healthy and disease free before you put into your aquarium. I will only buy from TSM from now on!”

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Posted 4 years ago

“Excellent customer service. My goby was a DOA. They replaced the goby and shipped the next day. Highly recommend!!!”

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Posted 4 years ago

“Great customer service”

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Posted 4 years ago

“High quality, clean fish, that are packed extremely well and outstanding customer communication and support!”

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Posted 4 years ago

“Incredible fish, outstanding service, I cannot say enough good things about the team at TSM.”

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Posted 4 years ago

“Excellent service and livestock!”

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Posted 4 years ago

TSM Aquatics is rated 4.9 based on 521 reviews