TSM Aquatics Reviews

Name: TSM Aquatics
Address: 1 Enterprise Ct, Washington Township
Rating: 4.88

4.9 Rating 521 Reviews

97 %

of reviewers recommend TSM Aquatics

Company Reviews

Product Reviews

Metrics

4.9

Based on 521 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

TSM Aquatics 5 star review on 13th February 2025

Eric Spradlin

TSM Aquatics 5 star review on 1st February 2025

Anonymous

TSM Aquatics 5 star review on 31st January 2025

Kevin Holcombe

TSM Aquatics 5 star review on 11th October 2024

Charles Thomas Gilroy

TSM Aquatics 5 star review on 28th August 2024

Adam Hupac

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy ordering. Fish were in great shape. After QTing my own fish, any extra cost is well worth it and after looking at time, and extra expense, TSM is probably cheaper than doing it myself. Fish arrived in less than 24 hours. Would not hesitate to order again.”

Helpful Report

Posted 4 years ago

“Fish arrived healthy and well packaged. The Brunneus Fairy Wrasse on my order was a monster! Fat and happy! I had to delay my order for an extended period of time and also ended up making an adjustment during that time. TSM worked with me patiently all the way through. I will be using TSM exclusively as my source for livestock. Already have other orders placed!”

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Posted 4 years ago

“My new favorite place to buy fish! Beautiful blonde naso arrived a little scared due to shipper delay but within an hour was very lively and eating! He showed my foxface how to eat from the nori clip, which is a big win for me! The naso is healthy, spunky, and has a great curiosity about the other tank residents. TSM will be the first place I look for my next fish!”

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Posted 4 years ago

“Fish arrived on time and healthy. Great support when I had a follow up question”

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Posted 4 years ago

“This is my third Tang from TSM, a Dussumieri this time. Fat and healthy. Still have the other two, a Desjardini and a Purple, still fat, still healthy. Only place to buy fish.”

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Posted 4 years ago

“-Product was perfect as described -Great communication on shipping -frags are happy so Im happy”

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Posted 4 years ago

“Great place to deal with. You get healthy quality fish !”

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Posted 4 years ago

“Great place to buy fish and inverts! Fish looked super healthy and all are doing great. Would definitely buy from again.”

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Posted 4 years ago

“outstanding customer service, excellent communication and I couldn't be happier with the fish!!”

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Posted 4 years ago

“First experience with ordering online , they were respectful , had a problem with UPS holding my fish , for several days , 2 of the fish didnt make it , but it wasnt TSM s fault , and gave me the option for redund or credit , i took the credit and got two more fish , all creatures i got came happy and healthy and ate right away!!”

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Posted 4 years ago

“Fantastic livestock and customer service”

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Posted 4 years ago

“Matt and Alicia are very knowledgeable in all aspects of the fish/coral industry. Both came from the Camden Aquarium where they learned everything that is needed to properly care for fish and corals. They are starting there own fish hatchery soon.”

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Posted 4 years ago

“Excellent experience! Fish arrived well packed, 77 degrees, salinity 1.025. All fish healthy and feeding immediately. Good job TSM!”

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Posted 4 years ago

“Excellent experience so far! I’ve been able to get the fish I’ve been looking for and via great customer service!”

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Posted 4 years ago

“My fish arrived extraordinarily well packed, 20 pounds of water for 2 fish. They have all arrived extremely healthy. I am very pleased with TSM and would recommend them to anyone who doesn’t have the skill set or knowledge to quarantine their livestock at home.”

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Posted 4 years ago

“Customer service, packaging and quality of livestock are all incredible! Best experience you will ever have when it comes to ordering fish. Beginner or expert...you should be getting anything you can from here.”

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Posted 4 years ago

“Matt helped me out and answered all my questions without making me feel rushed. Great customer service and the quality of fish are amazing. Only place I will get my fish going forward. Only thing I will say can be improved is please get some air conditioning in the building. With this heat it was hard to browse for long in there because it was so hot and I started to drip in sweat and I can’t imagine the employees enjoy it either. But honestly the best place to get quality fish with great service!”

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Posted 4 years ago

“TSM Aquatics went above and beyond for my request. The staff was friendly and the store clean. I cannot recommendation this place highly enough!”

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Posted 4 years ago

“Communication, packing, quality are top! Super happy with fish i received . Highly recommended!!!”

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Posted 4 years ago

“Got a gift certificate for my brother for his bday. He went there and got some cool fish that he loved. Great customer service, friendly staff, and easy to deal with. Highly recommend.”

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Posted 4 years ago

TSM Aquatics is rated 4.9 based on 521 reviews