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TSM Aquatics Reviews

4.9 Rating 528 Reviews
97 %
of reviewers recommend TSM Aquatics
4.9
Based on 528 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
95%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read TSM Aquatics Reviews
I ONLY get my fish at TSM! Love these guys. They are very knowledgeable and helpful, and always answer all of my questions. They quarantine all of their fish for 30 days so you know you are getting only healthy fish with no ICK and no diseases. I highly recommend them to anyone who is serious about raising healthy saltwater fish.
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Posted 4 years ago
Really beautiful fish all healthy and well adjusted!
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Posted 4 years ago
Fast shipping, great quality fish.... only took a couple days for my Blue Throat Trigger to acclimate. I would definitely buy again!
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Posted 4 years ago
First time at the facility, Alisha was an amazing help along with the other folks working that day. She answered all my annoying questions and concerns with a smile (under her mask) and helped me pick out a nice pair of blue throat triggers that were perfectly healthy and 6 days later are thriving in my display tank. Great facilities, extremely healthy livestock.
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Posted 4 years ago
High quality live stock. Awesome communication. Best place to buy fish for sure!! Will always check first or ask what they have coming!!!
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Posted 5 years ago
I love this store. They are the most knowledgeable and professional people I've ever worked with. The fish are all pristine. Every fish goes through a medicated quarantine for 4 weeks and then doesn't go into the sell tanks unless it is eating well. Everything is clean and you will never see a half dead fish floating around like some stores. I have never lost a fish since I've started buying from tsm. I will never buy a fish or coral from another store after experiencing tsm. Side note; Prices are actually good too.
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Posted 5 years ago
Easy ordering. Fish were in great shape. After QTing my own fish, any extra cost is well worth it and after looking at time, and extra expense, TSM is probably cheaper than doing it myself. Fish arrived in less than 24 hours. Would not hesitate to order again.
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Posted 5 years ago
Fish arrived healthy and well packaged. The Brunneus Fairy Wrasse on my order was a monster! Fat and happy! I had to delay my order for an extended period of time and also ended up making an adjustment during that time. TSM worked with me patiently all the way through. I will be using TSM exclusively as my source for livestock. Already have other orders placed!
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Posted 4 years ago
My new favorite place to buy fish! Beautiful blonde naso arrived a little scared due to shipper delay but within an hour was very lively and eating! He showed my foxface how to eat from the nori clip, which is a big win for me! The naso is healthy, spunky, and has a great curiosity about the other tank residents. TSM will be the first place I look for my next fish!
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Posted 4 years ago
Fish arrived on time and healthy. Great support when I had a follow up question
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Posted 4 years ago
This is my third Tang from TSM, a Dussumieri this time. Fat and healthy. Still have the other two, a Desjardini and a Purple, still fat, still healthy. Only place to buy fish.
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Posted 4 years ago
-Product was perfect as described -Great communication on shipping -frags are happy so Im happy
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Posted 5 years ago
Great place to deal with. You get healthy quality fish !
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Posted 5 years ago
Great place to buy fish and inverts! Fish looked super healthy and all are doing great. Would definitely buy from again.
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Posted 4 years ago
outstanding customer service, excellent communication and I couldn't be happier with the fish!!
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Posted 4 years ago
First experience with ordering online , they were respectful , had a problem with UPS holding my fish , for several days , 2 of the fish didnt make it , but it wasnt TSM s fault , and gave me the option for redund or credit , i took the credit and got two more fish , all creatures i got came happy and healthy and ate right away!!
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Posted 5 years ago
Fantastic livestock and customer service
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Posted 4 years ago
Matt and Alicia are very knowledgeable in all aspects of the fish/coral industry. Both came from the Camden Aquarium where they learned everything that is needed to properly care for fish and corals. They are starting there own fish hatchery soon.
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Posted 4 years ago
Excellent experience! Fish arrived well packed, 77 degrees, salinity 1.025. All fish healthy and feeding immediately. Good job TSM!
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Posted 4 years ago
Excellent experience so far! I’ve been able to get the fish I’ve been looking for and via great customer service!
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Posted 4 years ago
TSM Aquatics is rated 4.9 based on 528 reviews