TSM Aquatics Reviews

Name: TSM Aquatics
Address: 1 Enterprise Ct, Washington Township
Rating: 4.87

4.9 Rating 532 Reviews

97 %

of reviewers recommend TSM Aquatics

Company Reviews

Product Reviews

Metrics

4.9

Based on 532 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

TSM Aquatics 5 star review on 18th October 2025

Michael Quinn

TSM Aquatics 5 star review on 13th February 2025

Eric Spradlin

TSM Aquatics 5 star review on 1st February 2025

Anonymous

TSM Aquatics 5 star review on 31st January 2025

Kevin Holcombe

TSM Aquatics 5 star review on 11th October 2024

Charles Thomas Gilroy

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Took great care of me even after things didn't go the way I thought they would.”

Helpful Report

Posted 5 years ago

“Great place to deal with! Matt is very helpful and never got annoyed by all of my emails and questions. Great service and great fish. The fish were very well packed for the trip and all came out healthy, active and best of all ALIVE. After 1 week, I am happy to say that everyone is doing great and eating and socializing. Can't ask for more than that! Love TSM Aquatics!!”

Helpful Report

Posted 4 years ago

“The true test of a company is how they perform when things go wrong. I purchased a large Scribbled Angelfish from TSM. Fish arrived fat & healthy. However, for the first few days, she was swimming erratically and wouldn’t eat. I reached out to TSM to try and troubleshoot. After sending a video and some back and forth communication, we figured out I had a small stray current running through my tank. Not strong enough to shock me, but enough for my multimeter to pick up. I added a ground probe, took out the faulty pump and voila! Scribbled is absolutely crushing everything I throw at her. They even went as far as responding after hours. Definitely a return customer, thanks again for all your help!”

Helpful Report

Posted 4 years ago

“This place is the best. So helpful. Answered all my questions. Healthy fish!”

Helpful Report

Posted 4 years ago

“No other online fish store has the quarantine procedure that TSM Aquatics does. All the fish I have ordered arrived in perfect shape and they were eating right out of the bag. I won't shop anywhere else!”

Helpful Report

Posted 5 years ago

“Staff is very knowledgeable and willing to work with you. Fish and corals are very healthy. Truly awesome place to shop.”

Helpful Report

Posted 4 years ago

“Always healthy & happy fish, eating right away. Best online source for fish, you know that they're healthy!”

Helpful Report

Posted 4 years ago

“I found TSM Aquatics on the internet, after I started a salt water tank myself. I actually went there & was very impressed. They are very clean, organized, & exceptionally knowledgeable. The fact that they quarantine before they let you purchase a fish is also very impressive. You don't have to worry about a 'sick' fish. I would definitely recommend TSM & would give them 10 stars if I could!”

Helpful Report

Posted 5 years ago

“Healthiest fish available.”

Helpful Report

Posted 4 years ago

“My first thought when I walked in the back was WOW I wanna work here, the place was amazing and they weren't even all the way setup!!! Customer service was great and very knowledgeable. Their quarantine process of their fish is awesome and highly respected from other customers ive talked to.”

Helpful Report

Posted 5 years ago

“i will not buy fish anywhere else. tsmaquatics is the gold standard. period.”

Helpful Report

Posted 5 years ago

“Healthy beautiful fish.”

Helpful Report

Posted 4 years ago

“This was my first time ordering from TSM Aquatics and it was an A++++ experience. The communication was prompt, my order arrived alive and well and is thriving in my tank. I highly recommend TSM Aquatics.”

Helpful Report

Posted 4 years ago

“the fish and inverts arrived alive and in a good shape. The packaging was excellent. Good thermal isolation. All fish are in display tank now, alive and eating. This was the best shipment I received through my experience in this hobby. Thank you TSM Aquatics.”

Helpful Report

Posted 4 years ago

“Excellent communication on my orders. Both fish arrived in exceptional, active condition. It was a pleasure to do business with TSM, and I will use them again!”

Helpful Report

Posted 4 years ago

“Always great dealing with TSM. Look forward to many years of continuing to do so.”

Helpful Report

Posted 4 years ago

“All my fish come from either TSM or another supplier that offers quarantined fish. Everything I have ever gotten from TSM has been superb and never had a fish loss. Prices are fair, service and selection is great. I recommend to anyone.”

Helpful Report

Posted 4 years ago

“As always, these guys are amazing. Their customer service and support is top notch, and their quality and expertise cannot be beat. I am always happy to shop with TSM and will continue to do so as long as I have a reef tank (so basically forever)”

Helpful Report

Posted 4 years ago

“My first order has been outstanding! I normally do my own quarantine but based on the 30 days in copper that TSM does I felt comfortable enough to put these fish directly into my display tank. While it's only been a bit over a week these fish are doing very well. I plan on ordering more fish from TSM to be sure!”

Helpful Report

Posted 4 years ago

“I’m always more than happy with my orders from TSM. From the personal attention to my orders to the absolutely healthy livestock, I couldn’t be happier. I never order anywhere else. They take their quarantine policy very seriously. If they feel that something isn’t ready to ship, they take the time to be sure that only the healthiest fish go out. TSM won’t disappoint!”

Helpful Report

Posted 4 years ago

TSM Aquatics is rated 4.9 based on 532 reviews