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TSM Aquatics Reviews

4.9 Rating 528 Reviews
97 %
of reviewers recommend TSM Aquatics
4.9
Based on 528 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
95%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read TSM Aquatics Reviews
No other online fish store has the quarantine procedure that TSM Aquatics does. All the fish I have ordered arrived in perfect shape and they were eating right out of the bag. I won't shop anywhere else!
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Posted 5 years ago
Staff is very knowledgeable and willing to work with you. Fish and corals are very healthy. Truly awesome place to shop.
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Posted 4 years ago
Always healthy & happy fish, eating right away. Best online source for fish, you know that they're healthy!
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Posted 4 years ago
I found TSM Aquatics on the internet, after I started a salt water tank myself. I actually went there & was very impressed. They are very clean, organized, & exceptionally knowledgeable. The fact that they quarantine before they let you purchase a fish is also very impressive. You don't have to worry about a 'sick' fish. I would definitely recommend TSM & would give them 10 stars if I could!
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Posted 4 years ago
Healthiest fish available.
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Posted 4 years ago
My first thought when I walked in the back was WOW I wanna work here, the place was amazing and they weren't even all the way setup!!! Customer service was great and very knowledgeable. Their quarantine process of their fish is awesome and highly respected from other customers ive talked to.
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Posted 5 years ago
i will not buy fish anywhere else. tsmaquatics is the gold standard. period.
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Posted 4 years ago
Healthy beautiful fish.
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Posted 4 years ago
This was my first time ordering from TSM Aquatics and it was an A++++ experience. The communication was prompt, my order arrived alive and well and is thriving in my tank. I highly recommend TSM Aquatics.
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Posted 4 years ago
the fish and inverts arrived alive and in a good shape. The packaging was excellent. Good thermal isolation. All fish are in display tank now, alive and eating. This was the best shipment I received through my experience in this hobby. Thank you TSM Aquatics.
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Posted 4 years ago
Excellent communication on my orders. Both fish arrived in exceptional, active condition. It was a pleasure to do business with TSM, and I will use them again!
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Posted 4 years ago
Always great dealing with TSM. Look forward to many years of continuing to do so.
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Posted 4 years ago
All my fish come from either TSM or another supplier that offers quarantined fish. Everything I have ever gotten from TSM has been superb and never had a fish loss. Prices are fair, service and selection is great. I recommend to anyone.
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Posted 4 years ago
As always, these guys are amazing. Their customer service and support is top notch, and their quality and expertise cannot be beat. I am always happy to shop with TSM and will continue to do so as long as I have a reef tank (so basically forever)
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Posted 4 years ago
My first order has been outstanding! I normally do my own quarantine but based on the 30 days in copper that TSM does I felt comfortable enough to put these fish directly into my display tank. While it's only been a bit over a week these fish are doing very well. I plan on ordering more fish from TSM to be sure!
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Posted 4 years ago
I’m always more than happy with my orders from TSM. From the personal attention to my orders to the absolutely healthy livestock, I couldn’t be happier. I never order anywhere else. They take their quarantine policy very seriously. If they feel that something isn’t ready to ship, they take the time to be sure that only the healthiest fish go out. TSM won’t disappoint!
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Posted 4 years ago
Always happy with the quality of fish and service provided by tsm
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Posted 5 years ago
I just received my first order from TSM - terrific service!! I ordered right before the holidays and almost immediately received an email to discuss delivery to best avoid potential shipping delays due to the holiday crush. The fish were well-packed and arrived in great condition. After a day & night with lights out, both fish were out and about and eating well. I will definitely order from TSM again.
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Posted 4 years ago
Great service. Fish all look super healthy. The facility is huge and they have a lot more selection that what they're website shows. Very well maintained tanks.
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Posted 4 years ago
I had asked that TSM hold my fish for 5 weeks and they gladly did. The fish acclimated easily into my tank and they began eating the same day. Very happy with the purchase and will go to them in the future
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Posted 4 years ago
TSM Aquatics is rated 4.9 based on 528 reviews