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TSM Aquatics Reviews

4.9 Rating 528 Reviews
97 %
of reviewers recommend TSM Aquatics
4.9
Based on 528 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
95%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read TSM Aquatics Reviews
Great healthy fish. Excellent customer service.
Helpful Report
Posted 4 years ago
Fantastic communication, shipping, and fish/snails/coral. Everything arrived alive, healthy, and eating. I would not hesitate to use them again!
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Posted 4 years ago
If you do not have the time to QT your fish and are looking to just order fish to add to your tank, healthy clean fish, this is the place to get your fish from. The way the fish are packaged there is a very minimum amount of chance they will be DOA. Healthy fish = Healthy tank
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Posted 4 years ago
TSM Aquatics offered excellent customer service down to my making some changes before delivery. All 5 fish arrive fat and healthy. I would definitely do business with them again.
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Posted 4 years ago
This was my first purchase from TSM Aquatics and I couldn't be more pleased. I bought a Gem Tang and a Tomini Tang. Both the animals are beautiful and healthy.
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Posted 5 years ago
This was my first time using TSM Aquatics.I had a phenomenal experience from start to finish.The fish arrived healthy and active, the packaging was exceptional.I had the pleasure of speaking with some of the team members and they were more than gracious with their time.I would and do recommend TSM to anyone who is in the hobby. I will continue to use TSM in the future.
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Posted 5 years ago
I am very impressed with TSM Aquatics and will definitely be purchasing from them again. Communication was great, packaging was great and I received a beautiful fish. He/she is very healthy and ate right away. Thanks so much!
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Posted 4 years ago
Beautiful fish, arrived in great shape and doing well so far. Worth the wait!
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Posted 4 years ago
These guys are great healthy fish and the staff is super knowledgeable and helpful
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Posted 4 years ago
Everything was well packed and healthy looking! I was able to add to an existing order with ease. I will definitely be ordering from TSM again!
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Posted 4 years ago
Got a Black Cap Basslet on pre-order. It came in very cold due to extreme weather, but after a day the fish started taking foods. It's been a week and it's healthy, fat, and readily accepting frozen foods. Best of all, it's disease free. This is my 2nd order from TSM Aquatics, and I can definitely tell you it won't be my last.
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Posted 4 years ago
All of the fish came healthy, well packed, and great communication from TSM. Looking forward to my next fish order.
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Posted 4 years ago
I ordered 4 fish, each was ready according to the noted schedule. Shipping was quick and exactly as requested. The fish all arrived very well packaged, but more importantly alive and looking very healthy. All of them are now thriving in my display tank. I will definitely be ordering from TSM again in the future.
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Posted 4 years ago
Excellent customer service!!!
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Posted 4 years ago
Great communication. Healthy fish. Careful packaging. This purchase was a great experience.
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Posted 4 years ago
I have purchased hundreds of fish online. TSM is head and shoulders above the competition. Great communication, excellent livestock and fair prices. Can't be beat.
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Posted 4 years ago
The best place to order fish from.
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Posted 4 years ago
Excellent quality fish! A little bit on the higher end price wise, but extremely healthy and well cared for. Staff was happy to help. I'll definitely be back!
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Posted 5 years ago
Excellent livestocks and cudtomer service
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Posted 4 years ago
Flame Angel didn’t eat no matter how I tried...adverse reaction to shipping I suppose. Happens even with the healthiest fish. Other three fish purchased are doing well.
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Posted 5 years ago
TSM Aquatics is rated 4.9 based on 528 reviews