TSM Aquatics Reviews

Name: TSM Aquatics
Address: 1 Enterprise Ct, Washington Township
Rating: 4.88

4.9 Rating 520 Reviews

97 %

of reviewers recommend TSM Aquatics

Company Reviews

Product Reviews

Metrics

4.9

Based on 520 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

TSM Aquatics 5 star review on 13th February 2025

Eric Spradlin

TSM Aquatics 5 star review on 1st February 2025

Anonymous

TSM Aquatics 5 star review on 31st January 2025

Kevin Holcombe

TSM Aquatics 5 star review on 11th October 2024

Charles Thomas Gilroy

TSM Aquatics 5 star review on 28th August 2024

Adam Hupac

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with my purchase! I was definitely nervous about receiving three bigger fish, but they all arrived fat and healthy! They even started eating a few hours after adding them to the tank so the shipping process must have been relatively stress free for them.”

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Posted 4 years ago

“Great service! I bought a fish that was still in QT for another week and had to take a last minute business trip for two weeks. TSM held the fish for me until I got back!!!”

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Posted 4 years ago

“Did a great job, livestock is heathy, but stop sending me mousepads”

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Posted 4 years ago

“Healthy livestock, and great service.”

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Posted 4 years ago

“10/10. Awesome shipping and communication. Healthy fish with great quarantine process. I have purchased dozens of very experienced fish from several outlets. TSM is highly recommend. I will continue to use them without a doubt.”

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Posted 4 years ago

“This is one of the best transactions I’ve had in the hobby. The folks at TSM were extremely communicative and the livestock I received were the healthiest I’ve ever purchased. They’ve made a long-term customer out of me for sure!”

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Posted 4 years ago

“I have been working with marine fish for a long time. It is not often that I am impressed with a company and the quality of their fish. The fish I ordered were held for me due to some unforeseen circumstances, and TSM worked with me for what was best for me as well as the fish. Particularly when trying to source broodstock for aquaculture purposes, the quality of fish it is extremely important.I was beyond impressed with the fully quarantined fish that arrived at my doorstep. I can recommend TSM without hesitation, and I look forward to ordering from them again soon.”

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Posted 4 years ago

“TSM puts their fish through a quarantine system like I've seen no where else. Their commitment to quality, healthy fish, is truly top notch. I no longer buy fish anywhere else.”

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Posted 4 years ago

“Fish were packed very well and arrived in great shape! Will definitely order again.”

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Posted 4 years ago

“Great store great staff very knowledgeable always willing to help out with your fish needs”

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Posted 4 years ago

“Great communication, great shipping, and beautiful, healthy fish”

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Posted 4 years ago

“Better than could have ever expected. Customer service is perfect. Always working with me to get exactly the fish I want. Have gotten in one order so far but already placed two more. The fish are gorgeous, eating well, and extremely active. After an ich outbreak in a smaller tank we upgraded to a very large set up and wanted fish that are known to be a challenge in quarantine. We didn’t want to risk it so are getting all of our fish from TSM. the first order was very sensitive wrasse and are so thankful we decided to go with these guys. Absolutely worth the price and several fish we have ordered are actually more expensive from our lfs. Can’t say enough good things about this company.”

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Posted 4 years ago

“Very professional in an industry full of unprofessionals. Very happy with my purchase.”

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Posted 4 years ago

“TSM Aquatics is the Bomb! The fish I received from TSM were superb healthy specimens. I had the pleasure of talking to a TSM representative on the phone and experienced exemplary customer service. Waiting for the fish to finish quarantine requires some patience but you know what they say,, good things come to those who wait.”

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Posted 4 years ago

“I pre-purchased two female spotbreast angelfish and waited while they cleared the thirty day quarantine. After the quarantine period, they were shipped overnight and arrived safely at my front door. I opened the shipping container to find excellent packing material and two healthy and beautiful fish. I am looking forward to finding the next addition to my aquarium from the selections at TSM.”

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Posted 4 years ago

“Great communication! They also held a fish for me to combine shipping with a preorder. Was able to add snails easily to order after first checkout. Highly recommended top notch service. Fish arrived really healthy and eating everything I’m putting in the tank. Well packaged box and speedy delivery. Will definitely buy from again! Thanks TSM!”

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Posted 4 years ago

“I will make sure to stock my tank with strictly tsm fish from now on.”

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Posted 4 years ago

“My first order from TSM aquatics...3 wrasses and a pyramid butterfly. All arrived on time and healthy. I normally put new fish in a 20 gallon long for a week before introducing to main/display tank but these fish were so lively I decided to put them in acclimation boxes in display tank for a few hours and then released them. It has been a week since doing this and they have thrived. Colors are vibrant and all are eating well and getting along with other tank mates. I will definitely be ordering more livestock from TSM.”

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Posted 4 years ago

“Fish and coral were beautiful. All eating and swimming great. The price wasn’t exceptionally high and with all fish surviving and extremely healthy I’m positive I saved money.”

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Posted 4 years ago

“A+++ All around!!! Perfect fish,, Great staff,,, All Fish have been quarantined and Healthy!!! TSM does it right!!!!”

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Posted 4 years ago

TSM Aquatics is rated 4.9 based on 520 reviews