TSM Aquatics Reviews

Name: TSM Aquatics
Address: 1 Enterprise Ct, Washington Township
Rating: 4.87

4.9 Rating 528 Reviews

97 %

of reviewers recommend TSM Aquatics

Company Reviews

Product Reviews

Metrics

4.9

Based on 528 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

TSM Aquatics 5 star review on 13th February 2025

Eric Spradlin

TSM Aquatics 5 star review on 1st February 2025

Anonymous

TSM Aquatics 5 star review on 31st January 2025

Kevin Holcombe

TSM Aquatics 5 star review on 11th October 2024

Charles Thomas Gilroy

TSM Aquatics 5 star review on 28th August 2024

Adam Hupac

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I pre-ordered two tangs and a wrasse that were still going through QT, and on the day they were scheduled to finish I received a call from TSM saying the gem tang needed to be kept longer because copper levels had fallen below therapeutic levels their first week. But the rep I spoke with was also concerned that the gem I chose was too small to fit well with the larger sailfin I also ordered and suggested I take a larger specimen they had that was ready to go that was closer to the same size so that there would be less chance of aggression/bullying. Very pleased with the care that TSM puts into not only ensuring that you receive quality, healthy fish, but also that those fish will be happy in their new environment and work well with your tank's other inhabitants. All three fish arrived perfectly packaged and in great condition. Fat, happy, and accepting all different kinds of food right out of the box. I will absolutely be giving TSM my business again.”

Helpful Report

Posted 4 years ago

“Quarantined “Dory”! Couldn’t have been happier to get our Blue Hippo Tang home. My daughter was surprised and fish is doing well... absolutely beautiful! Thank you for the help and considerate staff who worked to arrange the sale and pickup of our new baby. Will def be purchasing from TSM again soon!”

Helpful Report

Posted 4 years ago

“My order arrived healthy with no problems. I quarantined the fish for 30 days to monitor for any disease, and I was happy to find they have no signs of any. I'll definitely be ordering from TSM again.”

Helpful Report

Posted 5 years ago

“Awesome job with the powder blue tang i received from you. Will definitely purchase more fish from you folks in the future.”

Helpful Report

Posted 4 years ago

“Fish all came in very healthy. Pre quarantined, and already at 35 PPT salinity. great place to buy fish from”

Helpful Report

Posted 4 years ago

“Very helpful staff. Top quality fish which are from excellent breeders. Always enjoy my visits.”

Helpful Report

Posted 4 years ago

“Great experience and will definitely go through them again.”

Helpful Report

Posted 4 years ago

“My Moorish Idols came in A++ packaging and were FAT, healthy, and eating the same night. For Idols, that is phenomenal!! Will buy all of my future fish from TSM. Well done!”

Helpful Report

Posted 4 years ago

“Received my fish in excellent condition - great service and great prices. The only place I will ever buy saltwater high end fish, ever!”

Helpful Report

Posted 4 years ago

“I was more than pleased with the customer service and the help throughout my purchase! Definitely plan to order again and again!”

Helpful Report

Posted 4 years ago

“Great customer service and pristine fish!”

Helpful Report

Posted 5 years ago

“Let me start off by saying that I wished I knew about TSM Aquatics before losing money over fish dying in my care trying to quarantine myself. My fish came after TSM finished getting the fish quarantined. They arrived healthy and were eating right away. I would recommend TSM Aquatics to anyone, especially beginners. They have taken the guess work out of buying fish online and getting them quarantined.”

Helpful Report

Posted 4 years ago

“I would like to say very friendly staff.Both fish came in with no problems.Thanks again.”

Helpful Report

Posted 4 years ago

“Excellent service and they always respond to emails in minutes. Received salt water fish with no issues.”

Helpful Report

Posted 4 years ago

“great, no complaints”

Helpful Report

Posted 4 years ago

“My Desjardini arrived in better condition than I had expected, healthy and eats everything truly a gem. Thank you TSM!!!”

Helpful Report

Posted 4 years ago

“I read a lot of great reviews about TSM. Living an 1 1/2 away, I decided to drive there to check out the facility. I was very pleased and ended up buying two clownfish. Definitely would buy again from TSM Aquatics.”

Helpful Report

Posted 4 years ago

“Bought french angel, powder blue, kole tang, and purple tang. All came healthy and eating immediately. Healthiest fish I have ever bought anywhere.”

Helpful Report

Posted 4 years ago

“Always helpful. So much knowledge with Corals/fish. Will only buy my corals/ fish from this company.. thanks”

Helpful Report

Posted 5 years ago

“Couldn't be more pleased with the two wrasses I ordered from TSM. I've never seen better shipping packaging. Very large bags of water in a very large, protected box. Both fish are great representatives of their species and were fat and healthy....not to mentioned fully quarantined(not a simple two week observation but a true QT procedure). Both ate within an hour of acclimation and are doing great!”

Helpful Report

Posted 4 years ago

TSM Aquatics is rated 4.9 based on 528 reviews