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TSM Aquatics Reviews

4.9 Rating 520 Reviews
97 %
of reviewers recommend TSM Aquatics
4.9
Based on 520 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
95%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read TSM Aquatics Reviews
I've now had a couple of transactions and each time my fish have been super healthy, arrived timely, and were eating right away. After having a tank crash a year ago due to a sick fish, I'm more than happy with the service I've received from TSM. Will GLADLY do business again and look forward to a keeping my pets around for a long time! Thank you guys and keep up the good work!!
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Posted 4 years ago
Everything about TSM is excellent. From the staff down to the corals. Amazing!!
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Posted 4 years ago
Beautiful heathy fish and excellent customer service. We will be ordering from TSM again!
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Posted 4 years ago
Great communication and helpful staff. I would definitely recommend to others. Fish come healthy and diseased free.
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Posted 4 years ago
I received a beautiful and healthy Masked Swallowtail (G. semifasciatus) angel that I pre-ordered a month before TSM was ready to ship out. After the long wait, I received an incredibly well packaged and healthy fish (huge box with lots of room for the fish to move in) that immediately took to my tank; eating prepared (frozen and flake food) within hours and withstood a very energetic group of fish in my reef. It continues to thrive several weeks later! TSM is an invaluable resource and retailer in our hobby. Their QT process cannot be beat and the quality of fish/corals/etc they offer get a massive head start to success in our tanks, and, we get a specimen that can be directly added to our tanks without weeks of QT. I'd buy from them without hesitation (only wish they updated their livestock more frequently!), especially if it's another semifasciatus!
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Posted 4 years ago
Both the wrasses and torch I ordered are doing great. They were packaged the best out of all the online vendors I have used. Everything was colored up and looking great by evening. The fish were also eating that night.
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Posted 4 years ago
Consistently healthy and impressive fish. I could not be happier with anything i have received from them.
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Posted 4 years ago
Ordered 3 different species of fish from them and couldn't be happier. Had to wait for about a month because they were pre-orders and one would not be ready right away but it was well worth the wait. All the fish arrived healthy as can be and were eating immediately after being acclimated, thats a first for me. Usually most my fish hide or dont eat for a day or two after placing in the DT but not these guys. They were out and about checking out their new environment. Would highly recommend and plan on doing most my future purchases through TSM. Top notch company.
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Posted 4 years ago
Great experience and I am so happy with my fish. They were perfectly packaged and shipped. Communication was great and they arrived alive and healthy. They are absolutely beautiful and were easily acclimated. TSM will definitely be my choice for aquatic life purchases in the future.
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Posted 4 years ago
It was a pleasure doing business with TSM, very quick and smooth transaction, and the quality of their fish are Superb! Will do business with them again.
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Posted 4 years ago
All four fish came in super healthy and ate right away. Wish the powder blue was a little bigger but hes still healthy and no signs of disease. Will have to introduce him to the tank when I rescape it so he doesn't get beat up by my purple and tomini
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Posted 4 years ago
Very communicative and super easy to work with, answered all of my many questions. All fish and inverts arrived quickly, happy, and healthy; are eating frozen and pellet foods like champs. 10/10 will purchase from again!
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Posted 4 years ago
Amazing company, frags are well healed and in great shape. Would recommend to anyone.
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Posted 4 years ago
Great healthy fish. Excellent customer service.
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Posted 4 years ago
Fantastic communication, shipping, and fish/snails/coral. Everything arrived alive, healthy, and eating. I would not hesitate to use them again!
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Posted 4 years ago
If you do not have the time to QT your fish and are looking to just order fish to add to your tank, healthy clean fish, this is the place to get your fish from. The way the fish are packaged there is a very minimum amount of chance they will be DOA. Healthy fish = Healthy tank
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Posted 4 years ago
TSM Aquatics offered excellent customer service down to my making some changes before delivery. All 5 fish arrive fat and healthy. I would definitely do business with them again.
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Posted 4 years ago
This was my first purchase from TSM Aquatics and I couldn't be more pleased. I bought a Gem Tang and a Tomini Tang. Both the animals are beautiful and healthy.
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Posted 4 years ago
This was my first time using TSM Aquatics.I had a phenomenal experience from start to finish.The fish arrived healthy and active, the packaging was exceptional.I had the pleasure of speaking with some of the team members and they were more than gracious with their time.I would and do recommend TSM to anyone who is in the hobby. I will continue to use TSM in the future.
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Posted 4 years ago
I am very impressed with TSM Aquatics and will definitely be purchasing from them again. Communication was great, packaging was great and I received a beautiful fish. He/she is very healthy and ate right away. Thanks so much!
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Posted 4 years ago
TSM Aquatics is rated 4.9 based on 520 reviews