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TSM Aquatics Reviews

4.9 Rating 528 Reviews
97 %
of reviewers recommend TSM Aquatics
Company Reviews Product Reviews
52
 Metrics
4.9
Based on 528 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
95%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read TSM Aquatics Reviews
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Jason Cheung
Unverified Reviewer
“Well packaged. Fish were healthy and ready to eat. I would buy from them again”
Helpful Report
Posted 4 years ago
Bob Brennan
Unverified Reviewer
“Very nice place helpful people.”
Helpful Report
Posted 4 years ago
Art M
Unverified Reviewer
“Great communication, Fish were packed extremely well and arrived as expected in great condition. All eating right away. Will be back as soon as another fish I want becomes available. Got 4 this time.”
Helpful Report
Posted 4 years ago
Alek Shoomiloff
Unverified Reviewer
“Recently I received my first two ocellaris clownfish. Beautiful specimens! Healthy, active and excellent coloration. The packaging was great as well, ightly sealed with a heat pack. So far a great experience with this company, and looking forward to giving my continued business!”
Helpful Report
Posted 4 years ago
Sid N.
Unverified Reviewer
“healthy fish my new go to spot”
Helpful Report
Posted 5 years ago
J Fuller
Unverified Reviewer
“Simply the best!”
Helpful Report
Posted 4 years ago
Michael Kuchar
Unverified Reviewer
“I was simply amazed at the packaging the size and health of the tang I received! I will never buy another marine fish from anywhere but tsm aquatics.”
Helpful Report
Posted 4 years ago
John
Unverified Reviewer
“Great overall experience! Purple Tang arrived in very good condition and adapted well to my tank. He has been eating well and seems very healthy. Great job TSM!”
Helpful Report
Posted 4 years ago
Michael Kuchar
Unverified Reviewer
“I was simply amazed at the packaging the size and health of the tang I received! I will never buy another marine fish from anywhere but tsm aquatics.”
Helpful Report
Posted 4 years ago
Eric Holceker
Unverified Reviewer
“Super healthy fish. On of the best aroumd.”
Helpful Report
Posted 5 years ago
Mark Siebrass
Unverified Reviewer
“TSM AQUATICS does an awesome job! My fish that I purchased from them are very healthy and doing great! The shipping is super fast and the fish arrived in great shape! They definitely take pride in their job! I'll be a repeat customer for sure!”
Helpful Report
Posted 5 years ago
Jeff L
Unverified Reviewer
“TSM has excellent customer service. They are very responsive, and work with you to make sure purchases are handled and shipped appropriately. The fish I have received acclimated very quickly, and were eating the same day I received them. I will certainly be making more purchases from this outstanding supplier. Thanks TSM!!”
Helpful Report
Posted 4 years ago
John M.
Unverified Reviewer
“Gorgeous fish. Arrived in excellent health. Eating well on arrive. And by far some of the best packaging for fish shipments I've seen yet.”
Helpful Report
Posted 5 years ago
Rob Romalino
Unverified Reviewer
“Healthy quarantined fish!! A++ Sellers of livestock. Definitely recommend for all your saltwater livestock. Ray and Matt are great guys!!!”
Helpful Report
Posted 4 years ago
Kris Nicastro
Unverified Reviewer
“Multiple orders in now with TSM and they are still exceeding expectations. I've purchased over 10 fish and every one of them came in healthy and vibrant. Thank you TSM, for providing healthy and properly qt'd fish!”
Helpful Report
Posted 5 years ago
Valued Customer
Unverified Reviewer
“I have been keeping saltwater fish for 20 years, and this was my first purchase from TSM - it certainly won’t be my last. Absolutely beautiful and healthy fish. Do not think twice about buying from them. Worth it. Thank you TSM.”
Helpful Report
Posted 5 years ago
T Mascarenas
Unverified Reviewer
“Took great care of me even after things didn't go the way I thought they would.”
Helpful Report
Posted 5 years ago
Bob Kreitler
Unverified Reviewer
“Great place to deal with! Matt is very helpful and never got annoyed by all of my emails and questions. Great service and great fish. The fish were very well packed for the trip and all came out healthy, active and best of all ALIVE. After 1 week, I am happy to say that everyone is doing great and eating and socializing. Can't ask for more than that! Love TSM Aquatics!!”
Helpful Report
Posted 4 years ago
Parker Brown
Unverified Reviewer
“The true test of a company is how they perform when things go wrong. I purchased a large Scribbled Angelfish from TSM. Fish arrived fat & healthy. However, for the first few days, she was swimming erratically and wouldn’t eat. I reached out to TSM to try and troubleshoot. After sending a video and some back and forth communication, we figured out I had a small stray current running through my tank. Not strong enough to shock me, but enough for my multimeter to pick up. I added a ground probe, took out the faulty pump and voila! Scribbled is absolutely crushing everything I throw at her. They even went as far as responding after hours. Definitely a return customer, thanks again for all your help!”
Helpful Report
Posted 4 years ago
Alicia Hawkins
Unverified Reviewer
“This place is the best. So helpful. Answered all my questions. Healthy fish!”
Helpful Report
Posted 4 years ago
TSM Aquatics is rated 4.9 based on 528 reviews
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