TSM Aquatics Reviews

Name: TSM Aquatics
Address: 1 Enterprise Ct, Washington Township
Rating: 4.88

4.9 Rating 520 Reviews

97 %

of reviewers recommend TSM Aquatics

Company Reviews

Product Reviews

Metrics

4.9

Based on 520 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

TSM Aquatics 5 star review on 13th February 2025

Eric Spradlin

TSM Aquatics 5 star review on 1st February 2025

Anonymous

TSM Aquatics 5 star review on 31st January 2025

Kevin Holcombe

TSM Aquatics 5 star review on 11th October 2024

Charles Thomas Gilroy

TSM Aquatics 5 star review on 28th August 2024

Adam Hupac

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great overall experience! Purple Tang arrived in very good condition and adapted well to my tank. He has been eating well and seems very healthy. Great job TSM!”

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Posted 4 years ago

“I was simply amazed at the packaging the size and health of the tang I received! I will never buy another marine fish from anywhere but tsm aquatics.”

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Posted 4 years ago

“Super healthy fish. On of the best aroumd.”

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Posted 4 years ago

“TSM AQUATICS does an awesome job! My fish that I purchased from them are very healthy and doing great! The shipping is super fast and the fish arrived in great shape! They definitely take pride in their job! I'll be a repeat customer for sure!”

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Posted 4 years ago

“TSM has excellent customer service. They are very responsive, and work with you to make sure purchases are handled and shipped appropriately. The fish I have received acclimated very quickly, and were eating the same day I received them. I will certainly be making more purchases from this outstanding supplier. Thanks TSM!!”

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Posted 4 years ago

“Gorgeous fish. Arrived in excellent health. Eating well on arrive. And by far some of the best packaging for fish shipments I've seen yet.”

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Posted 4 years ago

“Healthy quarantined fish!! A++ Sellers of livestock. Definitely recommend for all your saltwater livestock. Ray and Matt are great guys!!!”

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Posted 4 years ago

“Multiple orders in now with TSM and they are still exceeding expectations. I've purchased over 10 fish and every one of them came in healthy and vibrant. Thank you TSM, for providing healthy and properly qt'd fish!”

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Posted 4 years ago

“I have been keeping saltwater fish for 20 years, and this was my first purchase from TSM - it certainly won’t be my last. Absolutely beautiful and healthy fish. Do not think twice about buying from them. Worth it. Thank you TSM.”

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Posted 4 years ago

“Took great care of me even after things didn't go the way I thought they would.”

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Posted 4 years ago

“Great place to deal with! Matt is very helpful and never got annoyed by all of my emails and questions. Great service and great fish. The fish were very well packed for the trip and all came out healthy, active and best of all ALIVE. After 1 week, I am happy to say that everyone is doing great and eating and socializing. Can't ask for more than that! Love TSM Aquatics!!”

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Posted 4 years ago

“The true test of a company is how they perform when things go wrong. I purchased a large Scribbled Angelfish from TSM. Fish arrived fat & healthy. However, for the first few days, she was swimming erratically and wouldn’t eat. I reached out to TSM to try and troubleshoot. After sending a video and some back and forth communication, we figured out I had a small stray current running through my tank. Not strong enough to shock me, but enough for my multimeter to pick up. I added a ground probe, took out the faulty pump and voila! Scribbled is absolutely crushing everything I throw at her. They even went as far as responding after hours. Definitely a return customer, thanks again for all your help!”

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Posted 4 years ago

“This place is the best. So helpful. Answered all my questions. Healthy fish!”

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Posted 4 years ago

“No other online fish store has the quarantine procedure that TSM Aquatics does. All the fish I have ordered arrived in perfect shape and they were eating right out of the bag. I won't shop anywhere else!”

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Posted 4 years ago

“Staff is very knowledgeable and willing to work with you. Fish and corals are very healthy. Truly awesome place to shop.”

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Posted 4 years ago

“Always healthy & happy fish, eating right away. Best online source for fish, you know that they're healthy!”

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Posted 4 years ago

“I found TSM Aquatics on the internet, after I started a salt water tank myself. I actually went there & was very impressed. They are very clean, organized, & exceptionally knowledgeable. The fact that they quarantine before they let you purchase a fish is also very impressive. You don't have to worry about a 'sick' fish. I would definitely recommend TSM & would give them 10 stars if I could!”

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Posted 4 years ago

“Healthiest fish available.”

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Posted 4 years ago

“My first thought when I walked in the back was WOW I wanna work here, the place was amazing and they weren't even all the way setup!!! Customer service was great and very knowledgeable. Their quarantine process of their fish is awesome and highly respected from other customers ive talked to.”

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Posted 4 years ago

“i will not buy fish anywhere else. tsmaquatics is the gold standard. period.”

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Posted 4 years ago

TSM Aquatics is rated 4.9 based on 520 reviews