TSM Aquatics Reviews

Name: TSM Aquatics
Address: 1 Enterprise Ct, Washington Township
Rating: 4.88

4.9 Rating 520 Reviews

97 %

of reviewers recommend TSM Aquatics

Company Reviews

Product Reviews

Metrics

4.9

Based on 520 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

TSM Aquatics 5 star review on 13th February 2025

Eric Spradlin

TSM Aquatics 5 star review on 1st February 2025

Anonymous

TSM Aquatics 5 star review on 31st January 2025

Kevin Holcombe

TSM Aquatics 5 star review on 11th October 2024

Charles Thomas Gilroy

TSM Aquatics 5 star review on 28th August 2024

Adam Hupac

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“TSM is the absolute best. Quality healthy properly quarantined livestock. Delivered on time and packaged well. Excellent knowledgeable customer service as well.”

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Posted 3 years ago

“Awesome Communication, Very pleasant to deal with. Fish arrived fat and healthy.”

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Posted 3 years ago

“This isn’t my first order from TSM and it won’t be my last order. TSM provides the quality and product that you NEED.”

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Posted 3 years ago

“This is going to be my go to fish supplier going forward! Amazing communication and willing to bend over backward to get me the healthiest fish on my schedule. They held my fish an extra week as I was going to be out of town - they worked with me on switching one of my fish for a larger specimen since I was worried about my current tank inhabitants being too aggressive. Fish arrived in excellent health and eating. Fat and happy!”

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Posted 3 years ago

“Was very quick to respond to question that had prior to purchase. And the fish that I received was in great health and looked amazing.”

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Posted 3 years ago

“Amazing customer service! The staff was great and attentive to my needs. The fish came in great condition. The package was very well prepared. When added the fish to display tank they went for food right away. A couple things I would say would be beneficial to us a customer, sometimes we don't need it want multiple fish and the minimum order total is not great we are already paying for the shipping. Also have a way to real-time request fish instead of waiting for them to add to inventory. Other than that this company is amazing.”

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Posted 3 years ago

“As always my fishes were packed really, really well and in excellent condition. Got 2 pyramid butterflies that are just beautiful.”

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Posted 3 years ago

“Awesome. Why would I buy fish anywhere else??”

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Posted 3 years ago

“Fish always arrive healthy and eat immediately upon introduction. They are easy to deal with regarding shipping accommodations and changed orders. The fish are generally small (young), but that is preferable because they will have a longer lifespan in the aquarium and accommodate easier.”

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Posted 3 years ago

“excellent customer service! received our special order of 6 fish, all healthy and look great! Needed some assistance a week after the order was received and got help right away! Top notch!”

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Posted 3 years ago

“My livestock (Blue Hippo and Foxface Lo) arrived fat, healthy, very nicely packed, and accepted nori and mysis shrimp right away. I am definitely ordering again from TSM Aquatics.”

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Posted 3 years ago

“I ordered 6 fish to test out their services. They did not disappoint fish all arrived happy and very healthy looking. I will be ordering all my fish from TSM for now on. Their service is well worth the price.”

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Posted 4 years ago

“Awesome service and the fish are doing great!”

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Posted 4 years ago

“I pre-ordered two tangs and a wrasse that were still going through QT, and on the day they were scheduled to finish I received a call from TSM saying the gem tang needed to be kept longer because copper levels had fallen below therapeutic levels their first week. But the rep I spoke with was also concerned that the gem I chose was too small to fit well with the larger sailfin I also ordered and suggested I take a larger specimen they had that was ready to go that was closer to the same size so that there would be less chance of aggression/bullying. Very pleased with the care that TSM puts into not only ensuring that you receive quality, healthy fish, but also that those fish will be happy in their new environment and work well with your tank's other inhabitants. All three fish arrived perfectly packaged and in great condition. Fat, happy, and accepting all different kinds of food right out of the box. I will absolutely be giving TSM my business again.”

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Posted 4 years ago

“Quarantined “Dory”! Couldn’t have been happier to get our Blue Hippo Tang home. My daughter was surprised and fish is doing well... absolutely beautiful! Thank you for the help and considerate staff who worked to arrange the sale and pickup of our new baby. Will def be purchasing from TSM again soon!”

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Posted 4 years ago

“My order arrived healthy with no problems. I quarantined the fish for 30 days to monitor for any disease, and I was happy to find they have no signs of any. I'll definitely be ordering from TSM again.”

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Posted 4 years ago

“Awesome job with the powder blue tang i received from you. Will definitely purchase more fish from you folks in the future.”

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Posted 4 years ago

“Fish all came in very healthy. Pre quarantined, and already at 35 PPT salinity. great place to buy fish from”

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Posted 4 years ago

“Very helpful staff. Top quality fish which are from excellent breeders. Always enjoy my visits.”

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Posted 4 years ago

“Great experience and will definitely go through them again.”

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Posted 4 years ago

TSM Aquatics is rated 4.9 based on 520 reviews