tudor blinds Reviews

Name: tudor blinds
Rating: 4.64

4.6 Rating 421 Reviews

92 %

of reviewers recommend tudor blinds

Company Reviews

Questions

Metrics

4.6

Based on 421 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone

Visit Website

Phone:

02830825900

Write Your review

Tell us how tudor blinds made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

tudor blinds 5 star review on 23rd July 2016

Lucy Edsell

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Not impressed when they got my order wrong, which caused me a lot of extra work.”

Helpful Report

Posted 8 years ago

Michael, Apologies that you were sent 29 instead of 30 slats. As far as i am aware the extra slat was dispatched as soon as we received your correspondence. Best Regards Tudor Blinds

Posted 8 years ago

“The blinds look okay but opening and closing them is a nightmare. I don't know if it has something to do with the design of the pole but it is very difficult to operate, especially when opening them. I don't think I would recommend blinds or pole to anyone.”

Helpful Report

Posted 8 years ago

“When I first received my roller blind from Tudor Blinds it was actually somone else's - wrong colour and size. Their reponse was very quick when I informed them and they sent me a replacement within days. Unfortunately the second blind that I received was also wrong but when I emailed them to let them know, they never responded. When I phoned, I was told that someone would call me back. They never did. In the end I had to change the mechanisms over with the original blind to get the chain colour that I needed; then I had to saw down the pole at the bottom to get the right size. When you've spent nearly £65 on a blind, you don't really expect to have to do that!!!”

Helpful Report

Posted 8 years ago

“very slow to update on progress, very slow to deliver, had to chase at every stage. Then sent wrong brackets and didn't bother to tell me they were sending replacements. It's the basics that they get wrong, I felt like a burden and apologies for wasting your time AS A CUSTOMER?”

Helpful Report

Posted 8 years ago

Dear Mr Appleton We did have an issue with the material curling on your blind, which you should have been informed about sooner and we are trying to improve in this area. The brackets were dispatched the day following your email to avoid further delays. Apologies Tudor Blinds

Posted 8 years ago

“Had to chase up the order a couple of times. The blind is ok but does not have a bottom handle to pull it down & does not fully cover the window. We feel it should have a handle & a bottom rail to clip into. As there is no handle it is difficult to use the pole also”

Helpful Report

Posted 8 years ago

“My blinds were slow to arrive, and I had to phone and email for information. My order was delayed but no one contacted me to advise me of this. The responses I received on the phone and via email were vague and fairly terse. I was not impressed by your customer service. My blinds have now arrived and are great but I will not use Tudor Blinds again.”

Helpful Report

Posted 8 years ago

Dear Mr James, Apologies that you were no contacted regarding the delay to your order and i hope we can improve in this department. If you have any further requirements please give us another opportunity to rectify your service. Best regards Tudor Blinds

Posted 8 years ago

tudor blinds is rated 4.6 based on 421 reviews