TUI UK NewsRoom Reviews

1.8 Rating 126 Reviews
18 %
of reviewers recommend TUI UK NewsRoom
1.8
Based on 126 reviews
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Avg Email Response Time
-1 hours
Returns & Refunds
Refunds Process
Difficult
Get Answers to Your Questions
Ask a question and get answers from people who are customers of TUI UK NewsRoom.
How do I contact TUI UK NewsRoom?
(2 weeks ago)
You can contact TUI UK NewsRoom by Telephone, Email and Live Chat.
(2 weeks ago)
C
60.87%
Industry Average
I needed to transfer my holiday from this May to May 2024, online customer service not good put my holiday on a stop sale, for weeks and weeks, deadline date was today and if wasn't Rosie and her Manager supporting me, I may have had to cancel my holiday and the extra cost would have been astronomical.
- J Jones
What great service prior to Holiday On Holiday also on return I am now booking next Holiday with them
- Gary Ca.mpbell
The ships we have travelled on have been the smaller ones of the fleet and we liked the "Majesty" for its good views and both it and the "Spirit" for the customer service and friendly staff.
- Keith Ashton