turtlehomes.co.uk online estate agents Reviews

Name: turtlehomes.co.uk online estate agents
Address: 17 Brunel CourtWaterwells Business parkQuedgeley, Gloucester
Rating: 4.83

4.8 Rating 168 Reviews

96 %

of reviewers recommend turtlehomes.co.uk online estate agents

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4.8

Based on 168 reviews


Customer Service
Communication Channels	Email

Visit Website

Phone:

01452 726421

Email:

enquiries@turtlehomes.co.uk

Location:

17 Brunel CourtWaterwells Business parkQuedgeley
Gloucester
GL2 2AL

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Setting up the appointment to view the property at Water Road in Reading went well; staff at Turtlehomes were polite and responsive. However, on the day, I was held up with traffic and called the office to let them know I would be a little late but I was on my way. The man I spoke with said the office closed at 2pm on Saturday and he had no access to property information to be able to call and let the vendor know. This left me thinking that I wouldn't use Turtlehomes to sell my property as weekends are the busiest times for viewings and the service that was available didn't put me in good light with the vendor. I don't like to be late and did what I could to let them know but staff at Turtlehomes were unable to pass on the message - poor show!”

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Posted 8 years ago

“Was dissippointed the house needed a lot of work doing sorry it not for us thank you”

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Posted 8 years ago

“I had to be passed around on the phone a couple of times to get to the right person.”

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Posted 9 years ago

Hi Mr Smith. Thank you taking the time to leave feedback, we always take all feedback very seriously. I apologise that you had to be passed around a few times on the phone. We recently had a new telephone system installed in our offices as part of our expansion program, unfortunately we experienced quite a few teething problems. The telecoms company have now solved all of these issues and normal service has been resumed. Hopefully this upgrade will result in an improved service for future customer. Once again I apologise for any inconvenience that this caused. Kind Regards, Richard Tuck (Founder)

Posted 9 years ago

turtlehomes.co.uk online estate agents is rated 4.8 based on 168 reviews