“Avoid this company!! Really wish I had read the reviews as they confirm my experience. The equipment they installed was of poor quality and when we asked them to repair it they said it wasnt appropriate and we woild have to unstall a new one - charging us £400 for it!! Unfortunately it was my husband who attended and his English is limited - from the reviews i see they take advantage of that to rip people off. Terrible company. Will neve use again!!”
“my son who is a new homeowner booked TV Aerial Co to fix a television to the wall and I attended as he was at work. Told my engineer that it was not a straightforward job and it would cost £250. with hindsight, I should have seen him off the premises but I knew my son wanted the job doing so went ahead. Ten minutes later the job was done and then charged 20% VAT on top to add insult to injury. We have since asked them for a breakdown of their charges and how they justified this extortionate price for such a quick job and they have literally shrugged their shoulders. Avoid this company at all cost”
“Over charged he no ladder long enough to check aerial did a diagnostic check changed connector on aerial returned box 106 80 never again I'm not someone who knows these things so got taken for a mug I got quoted no call out charge and 65 pound big difference”
“We recently had an aerial extension fitted and was really pleased with the quality of the work that Brett did for us. We would definitely recommend this company. Thanks Brett.”
“Don't GET CCTV installed by this company which was inferior to the one taken out which the engineer KEPT for himself to use as the DVR was of a much better make than the one installed and the cameras were NOT WHAT THE ENGINEER SAID they were. NO AFTER SALE SERVICE WHATSOEVER AND WENT FAULTY WITHIN 6 MONTHS AND NO BACKUP PROVIDED.”
“Do not use these cowboys , charged £418 for new aerial ,didn't last long when we called them to come and fix it they didn't turn up for 2 days and tried to charge us £88 when they had quoted £ 69 so we told them to @&£# off !!”
“I wish there was a way to give this company zero stars. AVOID at all costs. They told us they would get the TV aerial moved same day and never turned up. They then said the next day before 1pm and didn’t turn up until 4pm with no communication. We paid £230 and it wasn’t done correctly. We called back to get someone to return and the engineer keeps pretending he doesn’t know what we are talking about. The office are unapologetic and unorganised. It’s now been almost a week and the problem is not fixed, we get lied to daily. On top of the terrible service, everyone we have spoken to are very rude to us. Can’t say this enough.. AVOID!”
“Hi anyone don't use this company very expensive would fit my tv with my bracket and screws they supplied one which don't know how much it cost they charged me £418 for not even half hour job very pushy and I emailed them 3 times to demand some refund as they ripped of a vaunable lady and I had to help lift the tv on wall bracket I have a bad back won't be using these again hope they go bust .I'm so angry and will be seeking strading standard the reciept isn't proberly written of break down didn't know how much they took till I looked at my account don't pay their prices far too high for a short time spent they are rude and don't reply when try to question about it they are funking greedy bastards and rip offs go else where be warned don't let them in your house don't trust their word not worth it think they are a family business don't use them .I learnt by it but I will push for some money back as I don't really have that sort money to waste.”
“AVOID
Absolutely disgraceful company
tried to take firm my review…of course they did
Appalling service, charged me £450 they left the dish and cable for my builders to install and then wouldn’t come back to connect it. Wanted to charge me another £150
Got it done for £35 from a private company
Please DO NOT USE”
“Stay clear, absolute joke what they charged us. My vision impaired wife contacted them to mount a TV and was charged £190 labour for a 20 minute job and then was made to purchase another mount that was not needed. They also mounted the TV way too high. We've had two other quotes and both were under £60. We've contacted them to get a refund of the amount they overcharged and they say we were not overcharged. When two other businesses quoted much less, it's clear they took advantage of a vision impaired person.”
“AVOID!! They took £6k off my elderly father who is vulnerable. He had requested two TVs be put on wall brackets. The individual named Omar took £6k off him, said it was for 2 new TVs (nothing wrong with either existing ones) and to fit them to the wall. They left 3 invoices, 2 of which were not even signed and after speaking with his bank confirmed £6k had been taken in total. Absolutely disgusting to take advantage of someone vulnerable like this.”
“To follow up from my last review. Had a reputable company come to assess the damage done . They took photos of my aerial which had been DISCONNECTED by TV aerial company. They also said they couldn't believe we had been quoted in excess of £600 to improve our reception. This company is seriously out to rip off the public and vulnerable pensioners like us.”
“Wish I had read reviews before booking an appointment. We had 194 channels before they arrived when they left we had 75!!!.Plus we were told it would cost over £600 to increase the quality of the reception but not guaranteed. Our reception is now so poor we cannot watch ANY channels, what on earth were they doing?? They obviously sabotage your existing equipment to gain your business. We are pensioners and have clearly been ripped off absolutely disgusted with this firm.”
“Avoid at all costs shocking company and installer company don't attend when equipment goes wrong 440 charges for equipment that was not compatible with each other”
“I did book my appointment with more than 2 weeks in advance. They fail, they book it for next day and they fail and they still book for next day and they fail. Waste of time. Very sad experience.”
“Had my pants well and truly pulled down today work that should have cost 100 quid cost 300 and left a mess as well pretty shocking cowboy tactics pulling out leaflets with prices of aerials for nearly 200 that cost 20 Bob max, can’t believe I was done over put it down to Monday morning hangover… AVOID!!”
“So I expected to pay £59 plus vat to connect a digital box to a Sky dish having just moved house. When he arrived I was told the dish wasn't compatible he would have to adjust it and it would cost £106 plus vat. The job took 10 mins then he quoted £156.90! I asked why the cost was going up and he said he'd had to modify the dish that he'd already quoted for. He then said alright he wouldn't charge for the service, what service?and then said I would have to pay £130.80! He behaved like a double glazing salesman and produced a receipt that is illegible. Do the company know what their employees are doing? I was viewed as an older woman on her own and a prime target to rip Off! It has left a bad taste in my mouth.”
“Put up A£15 aerial using the same aerial post that was all ready up when I thought I was going to be getting a stander £30 aerial, Do not trusted theses cowboys.”
