TW Wholesale LTD Reviews

Name: TW Wholesale LTD
Address: Unit 11, Cadley Hill Road, Swadlincote, Unit 11, Cadley Hill Road, Swadlincote, Derbyshire
Rating: 4.68

4.7 Rating 2,647 Reviews

92 %

of reviewers recommend TW Wholesale LTD

4.7

Based on 2,647 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01283 558 313

Email:

enquiries@twwholesale.co.uk

Location:

Unit 11, Cadley Hill Road, Swadlincote,
Unit 11, Cadley Hill Road, Swadlincote
Derbyshire
DE11 9EU

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TW Wholesale LTD 5 star review on 24th August 2020

Craig M.

Alan C.

TW Wholesale LTD 5 star review on 6th August 2020

Richard M.

Matthew W.

Anonymous

Anonymous // 01/01/2019

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“Got it eventually as dealer didn’t write full address on parcel so didn’t get delivered and went back to couriers depot, then I had to spend time ringing up and sorting it out which is a bit annoying as wanted it in hurry that’s why ordered it from this company, shame but there you go so not great experience.”

Helpful Report

Posted 4 years ago

Hi Ian, unfortunately, it seems you didn't include your full address when you placed your order which is why there was a delay in you receiving your order. That being said, thank you for sharing your feedback as we will be taking it on-board for future customers. Cheers!

Posted 4 years ago

“Excellent service and fast delivery and well packaged. Will certainly use again.”

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Posted 4 years ago

“Really happy with service really good product”

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Posted 4 years ago

“Excellent service, received item very quickly and at a competitive price.”

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Posted 4 years ago

“First class company to deal with, item turned up quickly and on time.”

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Posted 4 years ago

“Competitive prices and all delivered next working day in perfect condition - Excellent!”

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Posted 4 years ago

“Excellent service easy to order and pay, all arrived next day in perfect condition. Highly recommended”

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Posted 4 years ago

“Huge range, fantastic service and reasonable pricing. What more could you really ask for?”

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Posted 4 years ago

“Delivered the product quickly and at a very competitive price. Provided a range of options to resolve a battery issue caused by the manufacturer. Chosen option was deliverd the following day at no extra cost. Great customer service so would highly recommend - thx”

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Posted 4 years ago

“The missing connector has nothing to do with the gas CYLINDER, as you keep repeating and not understanding. Its the outlet as I keep repeating millions of times ( well I exaggerate slightly but you get the picture). Then they have the audacity to make out as if I've been wrong and unreasonable. Technically inept box shifters.... They asked if I could remove this review as "It has been dealt with"!! bludy cheek”

Helpful Report

Posted 4 years ago

Hi George, as we explained to you on the phone numerous times, the connector is not supplied because it's typically supplied as standard from any reputable dealer that supplies canisters. Also, as previously advised, we are more than happy to issue you a full refund if you return your product. We appreciate you have experienced some form of inconvenience, but your review does not reflect the service you received from us and we would appreciate it if you changed your review to reflect the true service you experienced. TW aren't here to 'box shift' - we're here to supply a professional, friendly and knowledgeable service. We have hundreds, even thousands of happy customers and their reviews and local comments about the company reflect that. May we suggest that you contact us first before buying instead of assuming you are going to receive a product; a 5-minute email could've saved you a lot of hassle. Regards, TW Tool Superstore

Posted 4 years ago

“Very good support fast delivery fantastic product”

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Posted 4 years ago

“Genuine product with excellent and prompt service. Recommended”

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Posted 4 years ago

“Delivered on time, great service”

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Posted 4 years ago

“Best price, best quality and very fast delivery service! Highly recommended! Thanks you so much”

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Posted 4 years ago

“Having used the 900 ox plastic speedskim I wanted to try the 900 sf metal blade made a big difference using it all the time now on ceilings fantastic bit of kit would definitely recommend thanks tw for your service 👍”

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Posted 4 years ago

“I already have this tote and decided to buy another asvthe quality of toughbuilt is excellent. The item arrived fast but unfortunately it was squashed and really out of shape, probably had alot of weight on it in transit. I have tried to reshape it and hopefully it will keep its shape but maybe better boxed next time ? Cheers , lee”

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Posted 4 years ago

“Very fast delivery”

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Posted 4 years ago

“Great service. Ordered at 5 to 3 and items arrived the next day. Well chuffed”

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Posted 4 years ago

“Super shears very well packaged with fast delivery+ plus the best price!”

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Posted 4 years ago

“Best prices going for quality kit, speedy delivery and trowels I ordered are superb, will definitely use for anything I need in the future.highly recommended.”

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Posted 4 years ago

TW Wholesale LTD is rated 4.7 based on 2,647 reviews