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TW Wholesale LTD Reviews

4.7 Rating 2,441 Reviews

92 %

of reviewers recommend TW Wholesale LTD

Company Reviews

Product Reviews

4.7

Based on 2,441 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About TW Wholesale LTD:

TW Wholesale supplies both trade and DIY customers with power and hand tools from our Swadlincote superstore in Derbyshire - across Derby, Nottingham, Leicester, Birmingham and the great Midlands.

TW is an official stockist for leading power tool brands including Bosch, DeWalt, Makita and Milwaukee. The store also has an impressive stocked range from hand tool manufacturers Stanley, NELA, Refina, Marshalltown, Teng and Ox Tools.

Visit Website

Phone:

01283 558 313

Email:

enquiries@twwholesale.co.uk

Location:

Unit 11, Cadley Hill Road, Swadlincote
DE11 9EU

TW Wholesale LTD 5 star review on 24th August 2020

TW Wholesale LTD 5 star review on 24th August 2020

TW Wholesale LTD 5 star review on 24th August 2020

TW Wholesale LTD 5 star review on 24th August 2020

TW Wholesale LTD 5 star review on 24th August 2020

TW Wholesale LTD 5 star review on 6th August 2020

TW Wholesale LTD 5 star review on 6th August 2020

10

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Orders a 950mm x 950mm I have received a 600mm x 600mm spot board. Still waiting for information from yourself about replacing it with correct size or refund. Not good”

Posted 1 week ago

“Item still hasn't arrived. Evri are the worst courier. If I'd known, I'd have ordered elsewhere. Tracking currently says its ready for pickup, but the shop don't have it.”

Posted 3 weeks ago

“The delivery service is rubbish I work my partner works the neighbours work and they don’t leave the package, I still don’t have the packages and am in 2minds to let tw have it back and get a refund.”

Posted 2 months ago

“Wasn’t home when item got delivered item got took by courier and it’s my fault they use evri.”

Posted 3 months ago

“Hello i used the trowel today and the blade is damaged it is leaving lines in the plaster”

Posted 3 months ago

“Item not as pictured. Item fill not function as it should. I won't use TW Wholsale again.”

Posted 3 months ago

“Not got them yet an customer service failing to reply.”

Posted 5 months ago

“Still waiting for my f clamps to be delivered been a week now. The quality of the product is probably fine but until you change your courier you will continue to receive bad feedback from me (Evri worse couriers ever)”

Posted 5 months ago

“Still haven't received the product from TW W&S as Evri (the worst delivery company) is their delivery partner and they still haven't delivered it now 5 days.”

Posted 5 months ago

“Not good atall”

Posted 6 months ago

“Haven’t received it , apparently it went to Luton”

Posted 6 months ago

“German engineering is it Flimsy tool, not accurate at all, you would expect with guiderail would be good Unstable as it is cheaply made but not so cheap to buy Frustrating Tried to contact TW Wholesale regarding the problem, just to hear its not their problem and I need to contact manufacturer”

Posted 6 months ago

“Never arrived”

Posted 9 months ago

Hi Ben, I have looked into your order and it appears that the postcode and first line of the address do not match up so our courier has been unable to deliver. If you contact us on 01283 558 313 and pick option 2, we will get this sorted out as quickly as possible for you. Kind regards, TW

Posted 9 months ago

“Said to be delivered but was refused so returned to amazon, but this was not the case. How do i get a refund.”

Posted 10 months ago

“Stull hasn't arrived.”

Posted 10 months ago

“this review is very fair this £42 corner is not worth buying. it is useless for a correct corner because at the joint it leaves a stripe on the corner that ruins your corner. let the producer work with such garbage. I will return it.”

Posted 10 months ago

“Iv had email twice now saying how is your new kit but still not received it Iv emailed and just getting ignored THANKS 👍👍👍👍”

Posted 10 months ago

“I’d love to review my purchase, however Evri has still not delivered it.”

Posted 11 months ago

“The product is good and the initial service from TW Wholesale was good. The delivery company used (DX Freight) a total waste of space. Didn't deliver when supposed to. Said they needed more info. Every other courier service can deliver no problem with the same info. Delivered a day later with the same address. You can't ring them. Robot tells you to live chat. Tried about 20 times over a 2 hour period but no one was available. Put in a complaint to TW Wholesale and DX Freight but nobody has had the decency to get back to us.”

Posted 1 year ago

“I give one star because l bought I set of Toolbelt on Friday morning l payed £7 for next day delivery and is right now Wednesday night and l still don’t have. Poor”

Posted 1 year ago

Hi Arkadiusz, Thank you for reporting this to us, we have spoken with you this morning on the phone to let you know we have launched a full investigation to track down the whereabouts of your parcel with DPD. Unfortunately, the package hasn't moved from its original depot location however, we expect the parcel to be found shortly and forwarded to your delivery address as soon as possible. Apologies for the inconvenience caused. Thanks TW Wholesale

Posted 1 year ago

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TW Wholesale LTD is rated 4.7 based on 2,441 reviews