TW Wholesale LTD Reviews

Name: TW Wholesale LTD
Address: Unit 11, Cadley Hill Road, Swadlincote, Unit 11, Cadley Hill Road, Swadlincote, Derbyshire
Rating: 4.68

4.7 Rating 2,647 Reviews

92 %

of reviewers recommend TW Wholesale LTD

4.7

Based on 2,647 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01283 558 313

Email:

enquiries@twwholesale.co.uk

Location:

Unit 11, Cadley Hill Road, Swadlincote,
Unit 11, Cadley Hill Road, Swadlincote
Derbyshire
DE11 9EU

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TW Wholesale LTD 5 star review on 24th August 2020

Craig M.

Alan C.

TW Wholesale LTD 5 star review on 6th August 2020

Richard M.

Matthew W.

Anonymous

Anonymous // 01/01/2019

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“Superb service and excellent pricing on products,you won’t be disappointed using TW 1st class company.”

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Posted 3 years ago

“I had never heard of you before this purchase and found your website through an online search. Your price was the best I found. Delivery was quick. Will definitely give you another look when I am looking for something.”

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Posted 3 years ago

“I AM STILL WAITING FOR ITEM TO BE DELIVERED .”

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Posted 3 years ago

Hi Nigel, We've investigated your order and it appears that your parcel is delayed due to the recent Bank Holiday period. That being said, we expect to see your parcel move on the tracking within the next 24 hours and will hopefully be delivered to you soon. Apologies for the delay and inconvenience caused. Thanks, TW Wholesale

Posted 3 years ago

“Not a glamorous purchase by any means, but fast, organised and great value, hence five starts.”

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Posted 3 years ago

“Prompt delivery reasonable price”

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Posted 3 years ago

“I recently purchased from TW Wholesale. Good competitive prices and good customer service. Product arrived in the allocated time. The delivery service used was also very good and reliable. Would definitely recommend TW Wholesale and will definitely be using again myself!”

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Posted 3 years ago

“Bought this for my partner for his birthday as our builder had one and he kept borrowing it from him!!!! Easy ordering, fast delivery, good price, quality product 5*”

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Posted 3 years ago

“Fast delivery but sent wrong bag”

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Posted 3 years ago

“Very good company to deal with and excellent products. I am extremely disappointed by the incompetent delivery company, Evri. I should have had the delivery on Wednesday 24th and still not arrived on Monday 29th. No information or tracking available.”

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Posted 3 years ago

“I ordered my Bosch orbital sander last Monday,came the day after which was excellent,as other suppliers would charge for this option .May I thank all at TW Wholesale for their prompt service ,lam also chuffed to bits with my GEX 18 v. 125N marvellous sander .Well done to all.Many Thanks.”

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Posted 3 years ago

“Really quick delivery & quality product will definitely be buying again”

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Posted 3 years ago

“Great product good price.”

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Posted 3 years ago

“Excellent product, excellent price, excellent delivery”

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Posted 3 years ago

“I've ordered quite a lot of tools recently from TW, every time they have been delivered next day and they have been the best price on the market, and I did a lot of shopping around! One time I ordered the wrong item and they were so easy to deal with, they made the return really easy and refunded me straight away, great customer service and products 10 out of 10!”

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Posted 3 years ago

Thanks for the great review, Jonathan! We really appreciate it!

Posted 3 years ago

“Using TW Wholesale for the first time, prices are very competitive. Ordered a few Speedskim stainless steel rules of varying sizes on the 16th, eight days in advance of a job I was doing. It’s the 25th, job has been and gone, but no Speedskims. I was asked to write this review before the items were even dispatched to Evri. I’m not reviewing Evri here, but only God knows how long they will take to deliver. If you need something quickly, you maybe need to pay a premium for quick delivery. If you have a few weeks lead time, TW Wholesale maybe a good option. In terms of rating TW Wholesale: 5 stars on price, zero on distribution.”

Helpful Report

Posted 3 years ago

Hi Paul, Thank you for your review and for leaving us feedback based on your experience, we really appreciate it. That being said, we would like to apologise for the delay in receiving your order, it did take longer than expected but it seemed to have been caused by Evri when they tried to deliver it to one of their locker locations. We suspect this delay may be due to the length of the items you have ordered and we'll be communicating this with Evri to review their locker locations. Thank you for raising this, the feedback you have provided is exactly what we're looking for when working with our carriers. With this in mind, we would like to offer you a gesture of goodwill discount on your next order to help subsidise the inconvenience caused during this order. If you wish to go ahead, please contact us via email (info@twwholesale.co.uk) and we'll be happy to help. Please just partially quote this review as a reference. Thank you TW Wholesale

Posted 3 years ago

“Absolute bargain along with first class service. As a builder I'm constantly looking for the best price for materials ect. This purchase couldn't be beaten, along with very fast delivery couldn't ask for more”

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Posted 3 years ago

“Great service. Wrong items sent a first but was soon corrected by Mike. Thanks”

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Posted 3 years ago

“The container was damaged and was leaking. There were 2 holes cut either side of the top of the container package.”

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Posted 3 years ago

“Seems OK, never used before”

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Posted 3 years ago

“Easy to order, quick delivery, excellent bit of kit for my garden.”

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Posted 3 years ago

TW Wholesale LTD is rated 4.7 based on 2,647 reviews