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TW Wholesale LTD Reviews

4.7 Rating 2,647 Reviews
92 %
of reviewers recommend TW Wholesale LTD
Company Reviews Product Reviews
1,013
 Questions Metrics
4.7
Based on 2,647 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read TW Wholesale LTD Reviews
Visit Website

Phone:

01283 558 313

Email:

enquiries@twwholesale.co.uk

Location:

Unit 11, Cadley Hill Road, Swadlincote,
Unit 11, Cadley Hill Road, Swadlincote
Derbyshire
DE11 9EU

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Dave C.
Verified Buyer
“Great company to deal with. Best price I could find and I did lots of research. Quick delivery. Very easy transaction. Highly recommended.”
Helpful Report
Posted 6 years ago
Stephen B.
Verified Buyer
“First of all I don't like to be addressed as "Hey" by the electronics when being asked for a review. Secondly, I purchased items 'click and collect' ... when picked up they were packed as for delivery in loads of bubble wrap. No need at all and as far from environmentally friendly as you can get. Not good.”
Helpful Report
Posted 6 years ago
Thanks for the feedback on this - we've updated our review system after hearing your feedback. With regards to packaging, this was wrapped alongside another order that featured identical products, so apologies for supplying you with an abundance of packaging materials. To keep it as environmentally friendly as possible, please keep hold of the material and make use of it elsewhere!
Posted 6 years ago
Damian M.
Verified Reviewer
“Excellent service, one part did arrive damaged. After a quick email a new one was sent out and arrived next day. Thanks”
Helpful Report
Posted 6 years ago
Chris A.
Verified Reviewer
“Excellent company. Staff very knowledgeable and helpful. Prices are consistently low and the store has an incredible range of products. Great to be able to see the products in their excellent store. Their website is easy to use and has useful technical product information. We have buying from TW Wholesale for over 15 years and have always had fabulous service. To us they are an essential local tool supplier who have allowed us to build up our workshops over the years. Thanks guys”
Helpful Report
Posted 6 years ago
Lee J.
Verified Reviewer
“Very helpful staff and ordering so easily done would recommend to anyone who looking for tools”
Helpful Report
Posted 6 years ago
Harry E.
Verified Reviewer
“A very quick, simple and easy purchasing process. I found the items I wanted and checked out easily. A pleasure shopping with you and I am already browsing my next purchases!”
Helpful Report
Posted 6 years ago
Keith M.
Verified Reviewer
“Very impressed”
Helpful Report
Posted 6 years ago
Ian C.
Verified Reviewer
“Brilliant product at a great price :ok_hand: Fantastic delivery time as well”
TW Wholesale LTD 5 star review on 11th July 2019 TW Wholesale LTD 5 star review on 11th July 2019
Helpful Report
Posted 6 years ago
Canal T.
Verified Reviewer
“Good products at a reasonable price, all but one of the staff I have dealt with are very helpful and offer fantastic customer experience”
Helpful Report
Posted 6 years ago
Jonathan P.
Verified Reviewer
“Price and delivery was very good on the damp proof cream I ordered plus they even sent me some plastic tubing to go with it. Can’t ask for a better service!”
Helpful Report
Posted 6 years ago
JP B.
Verified Reviewer
“I had dealt with Tw several times and each time has be A+ treatment”
Helpful Report
Posted 6 years ago
Mr D.
Verified Reviewer
“Had you ordered me the cir-clip for my makita that I asked for 3 months ago and then again 6 weeks ago you would have had a five star rating come on lads lets get the act together Please.”
Helpful Report
Posted 6 years ago
Derrick O.
Verified Reviewer
“I have been using this store for more years than I care to remember, from it's beginnings in High Street, Burton, before I retired. From the trades person to the DIY, it's all here. If it's not it can be ordered at light speed. Many thanks for supplying me as a tradesman over countless years with quality goods. The staff are all so helpful should you require expertise.”
Helpful Report
Posted 6 years ago
Rick S.
Verified Reviewer
“1st class service,and communication,from purchase to delivery.”
Helpful Report
Posted 6 years ago
Stuart G.
Verified Reviewer
“Just the job a tool store that stocks top brand tools for the trade at good prices all under one roof, keep up the good work, thanks Stu.”
Helpful Report
Posted 6 years ago
Ashbourne L.
Verified Reviewer
“Always use T W for tools and accessories. Great service products prices and staff. Keep up the good work.”
Helpful Report
Posted 6 years ago
Paul E.
Verified Reviewer
“It's very rare that TW don't have exactly what I'm looking for when visiting the store. Prices are very competitive as well, what more can I say. I never leave empty-handed, it's like an IKEA store, but for real men.”
Helpful Report
Posted 6 years ago
Simon P.
Verified Reviewer
“I have found you give excellent service the staff are always very helpful they have even delivered stuff I have bought thanks guys for all your help .it would be useful though if you could take payment over the phone”
Helpful Report
Posted 6 years ago
Rob B.
Verified Reviewer
“The staff are really helpful and go out of their way to guide you - Les (McC) was really helpful and a good character too but ALL staff are great. The prices could be a bit sharper but it's a good place to browse for anything DIY you may need but set up for trade mainly. It's a trek for me to go there so only go when I visit Swad or the dentist there but always worth popping in :+1::white_check_mark::+1:”
Helpful Report
Posted 6 years ago
Paul T.
Verified Reviewer
“Shopping at TW is like stepping back in time as a kid walking into a toy shop we all know how that feels never seem to have enough time to have a good look at the vast range of tools and equipment they have on display it's always seems to be a flying visit if I need some thing instantly lucky for me I live reasonable close shopping on there website is found to be pretty good to I must confess they are not always the cheapest however they do sell all the top quality brands and cheaper alternatives at competitive prices”
Helpful Report
Posted 6 years ago
TW Wholesale LTD is rated 4.7 based on 2,647 reviews
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