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Tyler's Reviews

4.7 Rating 805 Reviews
90 %
of reviewers recommend Tyler's
4.7
Based on 805 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone
What I ordered didn't fit, but Tyler's made the return process simple and quick. I would definitely use them again!
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Posted 3 months ago
Nice stuff especially the "keep Austin weird". Excellence souvenir gifts. I'll be ordering another keep Austin weird cap.
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Posted 3 months ago
Nice place, staff always nice and helpful.
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Posted 3 months ago
Tylers had the product I was looking for and I received it quickly - great customer service
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Posted 4 months ago
my order shipped very quickly!
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Posted 4 months ago
Very pleased with the effort they did on an order that I made a mistake on
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Posted 4 months ago
My son was very pleased with the Shacklet I bought him for his birthday. The quality of the product was excellent. I inadvertently plugged in the shipping address with the billing address, and Tyler’s handled it swiftly, which was so appreciated! Great service!
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Posted 4 months ago
The Poncho shirt I wanted was unavailable from the Poncho website. Tyler’s had it. They delivered the correct shirt—size color and all.
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Posted 4 months ago
Great experience with customer service here
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Posted 5 months ago
Very fast shipping, good packaging
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Posted 5 months ago
ordered and recieved.Great service
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Posted 5 months ago
My niece really likes shopping at Tyler's So, every year around Christmas time, I get a gift card for the last past, five or so years, Everything was/is always really simple and easy, I even remember, one year I actually made a mistake on the online order, So I called Tyler's customer service, and talked with a male person, can't remember his name, but the point is, He was very friendly, and very helpful, I don't and never shopped here, but ever I like this place.
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Posted 5 months ago
So pleased at how quickly my purchase was shipped and the updates of the entire shipment process.
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Posted 5 months ago
Great experience with my online purchase. The shoes were immaculate.
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Posted 5 months ago
I had a shirt that I bought on line. I had not realized that I had bought the same exact shirt and color. Tyler's let me exchange with no issues. Nice friendly experience
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Posted 5 months ago
Shoes came as promised. Daughter was a happy camper for her birthday. Thanks for having inventory.
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Posted 6 months ago
Package arrived quickly! And my grandson loved the shoes! I think he’d sleep with them if he could!
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Posted 6 months ago
Tyler's is such a great shop in Fort Worth with various merchandise. I recently placed an online order for a tshirt and was pleasantly surprised at how quickly I received it. Thank you so much, Tyler's for my tee! I love it!
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Posted 6 months ago
I would definitely order through Tyler's again. Accuracy in the delivery and good communications from moment of order to delivery.
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Posted 6 months ago
I live in New Jersey but found Tyler's online. I was fortunate enough to have a week in Austin where I was able to visit the physical stores. Absolutely amazing. The customer service as an online customer is absolutely top notch. Even though I'm not local, definitely one of my favorite stores. Put it this way, my plane landed in Austin. Within hours, I was at Tyler's where I spent about 2 hours in awe lol. And again, living far away, I do rely on online purchases. I think they are the list of the great customer service companies!
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Posted 7 months ago
Tyler's is rated 4.7 based on 805 reviews