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Tyler's Reviews

4.6 Rating 711 Reviews
90 %
of reviewers recommend Tyler's
4.6
Based on 711 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
I love the shoes of course and I thank you for allowing me to purchase them. The only thing I would work on would be communicating a little better with the customer. I didn't get any type or shipping information on this order and I reached out a couple of times via email. I didn't get a response till the day the shoe was actually delivered to me. Not providing tracking information had me on edge. Other than that I'm completely satisfied with my order.
Helpful Report
Posted 3 years ago
Thank you so much for letting us know, Lissette. It's stressful not to hear back when you've made a purchase, so I will look into what happened with our automated email system. We are very happy you were satisfied, but we will work on our communication. Thanks again and have a great day!
Posted 3 years ago
I never received an order confirmation via email. Although I did eventually receive my items with great help from the Fort Worth store and prompt responses each time I reached out via email - it took several weeks to locate the items and get them shipped. Next time - I'll think twice before I order online from Tylers. The system just seemed very inefficient.
Helpful Report
Posted 3 years ago
I love my shirts. They arrived quickly. I was disappointed to notice one of the seams on my sleeve has torn apart after only two washes.
Helpful Report
Posted 3 years ago
We are so sorry to hear the quality wasn't up to standard! Buying clothes should be a seamless process (literally), especially for our loyal customers who trust us time and time again. If you wouldn't mind emailing this photo to support@tylerstx.com, we would be more than happy to make this right for you.
Posted 3 years ago
Tyler's is rated 4.6 based on 711 reviews