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Tyler's Reviews

4.7 Rating 805 Reviews
90 %
of reviewers recommend Tyler's
4.7
Based on 805 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone
I ordered an XL online. When I received the shirt, there was an XL sticker on it. However, the tag attached and on the neck is XXL. Now, I have to return it. :( Otherwise, my husband loves the shirt. It is great quality.
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Posted 4 years ago
Thank you! My husband loves his vest!
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Posted 4 years ago
I was able to find the product I wanted here, that was sold out elsewhere. Very happy as it was a gift!
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Posted 4 years ago
Customer service has been very friendly and helpful regarding a return issue.
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Posted 4 years ago
I was really surprised and disappointed that the Olukai sandals didn't not arrive in a box. They were a gift for my wife's Valentine's Day. They showed up in a tacky Fed Ex envelope, no packing, all smashed up! I will not use you again...
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Posted 4 years ago
I shopped in the Southlake store and asked about four items in size I needed for my son. They didn't have them but could order them and send them to me. However, the store manager said that would take them too long to do from their system and couldn't I go online to buy what I needed when I got home. It was not great customer service, but because I wanted the items for my son's birthday, I went home and found them online and ordered. When I received the order, one item still had the magnetic device on it that can only be removed at the store. So I had to drive back to Southlake and bring the item and the receipt to have the tag removed. They acted as though I had stolen the item asking a manager to come and speak with me. When I explained what happened and provided the receipt she apologized and said this happened to her at Banana Republic. Deflecting my frustration by saying another retailer did it is just poor leadership—worst customer service. I will not shop at Tyler's again.
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Posted 4 years ago
Excellent service - love the jacket!
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Posted 4 years ago
prompt service and delivery
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Posted 4 years ago
Only issue I had was white jacket was put in cardboard box without a plastic bag to keep it clean
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Posted 4 years ago
I tried looking for a specific ON shoe and no one had it in stock but I found them at Tylers and we are very happy with our purchase!
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Posted 4 years ago
I was looking everywhere for grey on-cloud Terry’s. The shoe was out of stock at every store I checked. I stumbled across Tyler’s but have never heard of it since I live in Louisiana. Did a little research on Tyler’s and decided to purchase the shoes. Two days later they were at my door! Great experience and I will use them again!
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Posted 4 years ago
I love Tyler's so much! Grew up with them being around me and now that I am living outside of Texas, I always look forward to visiting when I am back home. They have a great selection of just about anything you could desire...other than black-tie attire 😂
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Posted 4 years ago
Items were as described. Shipping was prompt and packaging was great.
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Posted 4 years ago
Speedy and nicely packaged products!
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Posted 4 years ago
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Posted 4 years ago
I love my new Brooks Ghost 14 shoes. Tyler's Racquet and Jog had the size I needed and color I wanted. I loved the convenience of ordering online. My shoes came quickly and were in great packaging. Great service.
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Posted 4 years ago
Love Tyler’s! It’s always fun to go shopping and they have all sorts of interesting and cool clothes. They fit great and aren’t too expensive. Just bought my boyfriend the Levi’s jacket from there and he loves it!
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Posted 4 years ago
Love the quick shipment. Will order again.
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Posted 4 years ago
Thank you the service was awesome ...Love the sneakers
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Posted 4 years ago
Tyler’s was the only place that had the basketball shoes my son wanted. My order shipped immediately and was delivered in just a few days in perfect condition! Great experience!
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Posted 4 years ago
Tyler's is rated 4.7 based on 805 reviews