U Drive Cover Reviews

Name: U Drive Cover
Address: U Drive Cover, Grosvenor House, 4/7 Station Road,, Sunbury Upon Thames
Rating: 3.47

3.5 Rating 2,188 Reviews

63 %

of reviewers recommend U Drive Cover

Company Reviews

Questions

Metrics

3.5

Based on 2,188 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

07540534725

Location:

U Drive Cover, Grosvenor House, 4/7 Station Road,
Sunbury Upon Thames
TW16 6SB

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great customer service”

Helpful Report

Posted 5 years ago

Thank you Ashraful for such a lovely review! We're grateful! 😃

Posted 5 years ago

“Quick to act and you provide full information”

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Posted 5 years ago

Thanks Garikai for such a great review! 😁

Posted 5 years ago

“Brilliant helpful”

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Posted 5 years ago

Thanks Hasan for the fantastic review! 😎😄

Posted 5 years ago

“Hello received a letter saying my policy will be cancelled ect, rang up and my call was answered by a young lass called Amy Ansell. She didn't just help me she managed to split my payments to what I could afford and i was strrssed when I woke up but after speaking to her she was kind polite received the best service couldn't have asked for more. Once again thankyou x”

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Posted 5 years ago

It's never nice to feel stressed but glad Amy was able to relieve concerns about your policy. We're glad that she was able to help you! Thank you for the lovely review! 😁

Posted 5 years ago

“Lovely lady, very helpful. Thank you.”

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Posted 5 years ago

Thanks Rachel for providing such a great review for us and the review community. We appreciate it! 😃

Posted 5 years ago

“the communication is very good”

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Posted 5 years ago

Thank you Justice for the 5 star review! 😄

Posted 5 years ago

“U drive have very friendly service and I'm very happy with them”

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Posted 5 years ago

Thanks Shir! We're grateful for this review! We're happy too 😁

Posted 5 years ago

“Dealt with Yasmin from U Drive Cover and she was great!!! Very understanding of why I had to cancel the policy and did try everything in her power to help me in my situation. Unfortunately Yasmin could not help but the way in which she handled the whole case was nothing short of excellent. Thank you Yasmin and continue to keep the customer within your best interest. Kind regards, Ish”

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Posted 5 years ago

Thank you Ishmael for a fantastic review despite the circumstances. We also think that Yasmin is great and glad to hear that that reflected in your experience with her. 😊

Posted 5 years ago

“Georgia, was helpful and friendly. Can’t thank her enough!”

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Posted 5 years ago

Thank you Lee for leaving such a great review! We'll be sure to show this review to our lovely Customer Services agent Georgia! 😀

Posted 5 years ago

“Fast and reliable”

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Posted 5 years ago

Thank you Dumitru for a great review! We appreciate the kind words.

Posted 5 years ago

“Was really excellent user friendly”

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Posted 5 years ago

Thanks Ansa for a lovely review! We're glad to be of service.

Posted 5 years ago

“Brillant service from sarah. Got me a decent price and was very professional on the phone.”

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Posted 5 years ago

Thank you for such a great review, we're pleased we were able to provide great service to you. 😄

Posted 5 years ago

“Excellent”

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Posted 5 years ago

Thanks Vladimiro for a 5 star review! We appreciate it. 😁

Posted 5 years ago

“Very helpful great insurance company great prices all customer service are helpful and polite”

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Posted 5 years ago

Thanks Raymond for a fantastic review! We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote.

Posted 5 years ago

“I m happy to proces my insurance quik thanks”

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Posted 5 years ago

Thanks Vasile for the great review! We're glad to here everything was quick!

Posted 5 years ago

“Both me and my wife use this company, never had an issue customer service advisors are helpful and polite.”

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Posted 5 years ago

Thanks Hamid for such an amazing review! We appreciate the kind words! 😄

Posted 5 years ago

“If it was not for Charlotte Howell I would not be a customer of U driver cover anymore. I must say she goes above and beyond to make sure I was happy and generally is a lovely person to deal with. I had a bad experience with other members of staff but she corrected things very promptly. Well done Charlotte and thank you! I will be a return customer and only be dealing with you!”

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Posted 5 years ago

We're sorry to hear that you had a bad experience but glad that Charlotte was able to help you with your queries. Thanks for sticking with us and we hope that future interactions will be more positive.

Posted 5 years ago

“Very helpful and polite”

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Posted 5 years ago

Thanks Daniel for a great review! We're happy to help! 😄

Posted 5 years ago

“good service, fast action”

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Posted 5 years ago

Hi Wai. Thanks for a 5 star review- We appreciate it! 😊

Posted 5 years ago

“The customer service the lady provided over the phone was brilliant. Listened to everything I said and advised me what to do, she also changed the payment date so now it’s the day after I get my monthly wage. I don’t have to worry about missing any payments as the money will be in my account”

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Posted 5 years ago

What a lovely review Akmal. Thank you! We're glad to hear that we are able to assist you with your situation.

Posted 5 years ago

U Drive Cover is rated 3.5 based on 2,188 reviews