uisaustralia.com Reviews

"Absolute Scam of a company, please please do not fall for their scam. Taking advantage of desperate people.\r\nFrom my screenshots attached you will see examples of where I requested a refund for government fees that were to be paid to the Australian government once I had received my EOI and UIS were to apply on my behalf. However I never got an invite and so I requested a refund on the government fees UIS have been withholding. \r\nThis request went on deaf ears so I requested a charge back through my bank. Uis submitted documents against this request with false information. I then submitted a review on a different review site with information of my experience. Uis did not like this and then tried to reach out to me and see what the issue was. When I explained to there customer service department what had happened they tried to apologise and tell me there were looking into it. They sent me on a wild goose chase between blaming my bank for not processing the refund which they said they had accepted (UIS had not accepted this refund). Then they apologised for this and told me they were going to sort with their account department (they did not process the refund once again). They have now turned back on their first statement and locking it that it is the banks issue and to wait for them to come back with an update on the charge back ( once again the charge back dispute had already been completed 2 months ago at this stage and they knew they had rejected the chargeback request, but they were just trying to distract me once again).\r\n\r\nTo finish, the requested refund is for government fees withheld by UIS($4212 AUS dollar). I have paid thousands to UIS previous to this fee, I am not disputing these fees as those payments were my own fault to have paid so much for nothing in return. All I ask is that they refund the government fees which I am entitled to."

"Absolute Scam of a company, please please do not fall for their scam. Taking advantage of desperate people.\r\nFrom my screenshots attached you will see examples of where I requested a refund for government fees that were to be paid to the Australian government once I had received my EOI and UIS were to apply on my behalf. However I never got an invite and so I requested a refund on the government fees UIS have been withholding. \r\nThis request went on deaf ears so I requested a charge back through my bank. Uis submitted documents against this request with false information. I then submitted a review on a different review site with information of my experience. Uis did not like this and then tried to reach out to me and see what the issue was. When I explained to there customer service department what had happened they tried to apologise and tell me there were looking into it. They sent me on a wild goose chase between blaming my bank for not processing the refund which they said they had accepted (UIS had not accepted this refund). Then they apologised for this and told me they were going to sort with their account department (they did not process the refund once again). They have now turned back on their first statement and locking it that it is the banks issue and to wait for them to come back with an update on the charge back ( once again the charge back dispute had already been completed 2 months ago at this stage and they knew they had rejected the chargeback request, but they were just trying to distract me once again).\r\n\r\nTo finish, the requested refund is for government fees withheld by UIS($4212 AUS dollar). I have paid thousands to UIS previous to this fee, I am not disputing these fees as those payments were my own fault to have paid so much for nothing in return. All I ask is that they refund the government fees which I am entitled to."

"Absolute Scam of a company, please please do not fall for their scam. Taking advantage of desperate people.\r\nFrom my screenshots attached you will see examples of where I requested a refund for government fees that were to be paid to the Australian government once I had received my EOI and UIS were to apply on my behalf. However I never got an invite and so I requested a refund on the government fees UIS have been withholding. \r\nThis request went on deaf ears so I requested a charge back through my bank. Uis submitted documents against this request with false information. I then submitted a review on a different review site with information of my experience. Uis did not like this and then tried to reach out to me and see what the issue was. When I explained to there customer service department what had happened they tried to apologise and tell me there were looking into it. They sent me on a wild goose chase between blaming my bank for not processing the refund which they said they had accepted (UIS had not accepted this refund). Then they apologised for this and told me they were going to sort with their account department (they did not process the refund once again). They have now turned back on their first statement and locking it that it is the banks issue and to wait for them to come back with an update on the charge back ( once again the charge back dispute had already been completed 2 months ago at this stage and they knew they had rejected the chargeback request, but they were just trying to distract me once again).\r\n\r\nTo finish, the requested refund is for government fees withheld by UIS($4212 AUS dollar). I have paid thousands to UIS previous to this fee, I am not disputing these fees as those payments were my own fault to have paid so much for nothing in return. All I ask is that they refund the government fees which I am entitled to."

"In April 2022 I looked into moving to Australia, I contacted UIS who initially were super friendly and helpful. I did the survey\u00a0and according\u00a0to them I would have no issue in immigrating, I paid the money and the process began. I was told they\u00a0would help me find employment and I was made allsorts of promises that were never fulfilled after payment was made. As they were not helping with employment I found my own (not a big deal as my line of work is sort after in Australia). Of the numerous potential employers I sent in their direction UIS had an issue with ALL of them, it was one excuse after another. At one stage they informed me that the employer was not offering enough money \/ salary and the minimum amount for immigration was 180k per year (which is ridiculous).\u00a0\r\n\r\nI eventually found an employer who stated \"we need you in our company, come to Australia and we will arrange everything\" to which I did. The employer used their own agent who arranged everything with no issues whatsoever. The new agent sent numerous email requests to UIS Australia requesting an itemised bill and that UIS should refund me part\u00a0of\u00a0my 4850 USD (American Dollars). After months of no reply I tried calling UIS but they never answered or returned my requests for a call back. As a last resort I tricked them into thinking I was someone else so they would call me. The call was short and blunt and followed by an email that stated \"As per our T's and C's you are not eligible for any form of a refund\".\u00a0\r\nThe reason for my review is to caution other people from using them. I have physically been to their address that they have listed on their webpage and they DO NOT EXIST.....They are not based in Australia and I do not believe they are legit. If you read their webpage they state \"we use MARA approved agents\" which means they themselves are not MARA agents. Also, the MARA number they use is for an agent who I questioned and they have never heard of UIS. The Australian embassy\u00a0has also never heard of UIS.\u00a0\r\nI am currently investigating how I can report them to the Australian home affairs and to get them closed down or listed. ABSOLUTE SCAM AGENTS.."

"My friends got to Australia before me and I wanted to join them. Wishing is great, but I wanted to know where to start. I found UIS Australia online, and after taking the eligibility assessment, my personal consultant helped me with the Visa application. My Visa has been approved, I am going to be an Australian student too now."