UK Flooring Direct Reviews

3.1 Rating 213 Reviews
50 %
of reviewers recommend UK Flooring Direct
3.1
Based on 213 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 62%
Accurate And Undamaged Orders
Greater than 76%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Customer Service
2.4 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read UK Flooring Direct Reviews

About UK Flooring Direct:

UK Flooring Direct is one of the UK’s leading online flooring retailers offers amazing Sales & Volume Discounts - Save Up to 70% on RRP - Free Samples - Laminate £5.57m2 - Engineered £13.75m2 - Solid Wood £22.01.m2 - Vinyl £6.72m2 - Carpet £6.40m2 - UK Leading online supplier. UK Flooring Direct promises never to be beaten on price across their incredible range of beautiful, high-quality flooring.

Visit Website

Phone:

0845 263 6586

Email:

sales@ukflooringdirect.co.uk

Location:

UK Flooring Direct Ltd.Unit 2 Logix Road,Hinckley,LeicestershireLE10 3BQ
Leicester
LE10 3BQ

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UK Flooring Direct 1 star review on 15th November 2023
Anna
UK Flooring Direct 1 star review on 13th July 2023
Anton
UK Flooring Direct 1 star review on 13th July 2023
Anton
UK Flooring Direct 1 star review on 13th July 2023
Anton
UK Flooring Direct 1 star review on 28th November 2022
Harshinder Minhas
UK Flooring Direct 1 star review on 28th November 2022
Harshinder Minhas
UK Flooring Direct 1 star review on 28th November 2022
Harshinder Minhas
11
Anonymous
Anonymous  // 01/01/2019
Very happy customer, quality flooring.
Helpful Report
Posted 3 years ago
Product - excellent quality. Delivered as promised. Highly recommended.
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Posted 3 years ago
Excellent service. Goods arrived on time. The glue container had burst during transit and spilled onto one of the plank packages. A new glue container and replacement planks were received the following day.
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Posted 3 years ago
A great company to deal with. Delivery was very prompt and the flooring laid brilliantly. Would definitely recommend them.
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Posted 3 years ago
Not yet installed, but quality looks good.
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Posted 3 years ago
Looks as good as My last order, delivery driver very helpful
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Posted 3 years ago
Product was good but two planks were damaged inside the pack, packaging was so good we never thought it can damage product inside. also delivery delayed by three days, in my case we had to get it delivered to my neighbours as we were not there on next delivery date.
Helpful Report
Posted 3 years ago
I'm absolutely in love with the 8mm aqualock in Oak. Pictures do not show the tru colors, its stunning and look very expensive. The click installation isn't the easiest but they are waterproof flooring so that extra push i presume is what seal the panels to be waterproof. I would highly recommended thisproduct.
Helpful Report
Posted 3 years ago
Recently purchased laminated flooring and was very pleased with service, quality and price, easy to order, good selection, quick delivery.
Helpful Report
Posted 3 years ago
Fantastic Service even when the team are working from home Ben helped enormously checking that our measurement where correct then letting us know how much flooring we needed . Excellent delivery too we live in Glasgow but that wasn’t a problem very quick and well informed when our delivery would arrived , already recommend UK Flooring Direct to family & friends .
Helpful Report
Posted 3 years ago
Excellent quality and great service
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Posted 3 years ago
Very good
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Posted 3 years ago
Hi, The team here at UK Flooring Direct is thrilled to receive such great rating, thank you. Enjoy your new flooring! UK Flooring Direct
Posted 3 years ago
The flooring arrived very quickly,and was really good to put together.
Helpful Report
Posted 3 years ago
Hi, We are so grateful for your 5-star review. Thanks for sharing your rating with us! Enjoy your new flooring! UK Flooring Direct
Posted 3 years ago
Lovely company to speak to on the phone, very helpful and friendly. Our flooring is beautiful and a very good quality. Delivery man was very kind. Would definitely recommend to family and friends.
Helpful Report
Posted 3 years ago
Hi Thanks so much for giving us your take on how we are doing. We're glad that customers like you are having a great experience! Enjoy your new flooring! UK Flooring Direct
Posted 3 years ago
Delivered as stated on time Good floor for price Thanks
Helpful Report
Posted 3 years ago
Hi, We're over the moon that you're happy with your experience with UK Flooring Direct, our aim is to provide a start to finish first class service - we're glad we've matched your expectations. Enjoy your new flooring! UK Flooring Direct
Posted 3 years ago
Not fitted my new flooring yet but looks great also a quality product.
Helpful Report
Posted 3 years ago
Hi, We pride ourselves on delivering a class-leading service and we are glad to see that has been reflected in your review. Enjoy your new flooring! UK Flooring Direct
Posted 3 years ago
Very good service I am happy what I ordered was the same delivered
Helpful Report
Posted 3 years ago
Hi Our goal is a World Class experience, we're so glad that you received a 5* transaction. We hope you enjoy your new flooring Enjoy your new flooring! UK Flooring Direct
Posted 3 years ago
Good and fast service
Helpful Report
Posted 3 years ago
Hi, Thanks for leaving such a fantastic review. It's great to see that you've been provided with such an excellent service. Enjoy your new flooring! UK Flooring Direct
Posted 3 years ago
Excellent service and fast delivery
Helpful Report
Posted 3 years ago
Hi We're on a companywide mission of delivering a world class service, I know we're on the right path - enjoy your new flooring. Enjoy your new flooring! UK Flooring Direct
Posted 3 years ago
The whole experience was really great. From ordering, delivery and quality were perfect.
Helpful Report
Posted 3 years ago
Hi, We are so pleased to hear about your great experience with us, we do try! Thank you for the feedback and enjoy your new flooring! Enjoy your new flooring! UK Flooring Direct
Posted 3 years ago
UK Flooring Direct is rated 3.1 based on 213 reviews