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UK Mobile Store Reviews

4.5 Rating 7,574 Reviews

87 %

of reviewers recommend UK Mobile Store

Company Reviews

4.5

Based on 7,574 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

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Location:

1585, Charleston Road
Mountain View
94043

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UK Mobile Store 5 star review on 24th March 2024

UK Mobile Store 5 star review on 24th March 2024

UK Mobile Store 5 star review on 24th March 2024

UK Mobile Store 5 star review on 24th March 2024

UK Mobile Store 5 star review on 9th August 2023

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UK Mobile Store 5 star review on 17th June 2023

Derrick O Lonton

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UK Mobile Store 5 star review on 13th April 2023

Jill C Patterson

8

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had to contact UK Mobile as there were a few days delay with the delivery as originally advised. Also, the packaging in a padded bag was poor. The earth pin of the plug had poked through the bag. I was happy to receive the charger which did operate normally.”

Posted 3 years ago

“helped choose correct battery”

Posted 3 years ago

“I ordered a Huwawei P20 pro charging cable but the cable I recieved is just a standard USBC charging cable which does work but very slowly and get quite hot.”

Posted 3 years ago

“Phone is for Christmas so no 100% sure its ok but disappointed with the less than satisfactory plug was given so had to buy Samsung charger plug”

Posted 3 years ago

“Ordered as phone message stated to use genuine charger, Doesnt seem like genuine samsung charger. Is loose fitting keep having to check its charging and move it about to get it to charge. Disappointed”

Posted 3 years ago

“Product is excellent. However using Royal Mail as your delivery agent is NOT good. Please consider an alternative.”

Posted 3 years ago

“The charger supplied was not as described and was not the correct one for my phone. I received a refund within two days of it being returned unfortunately it did not include any of the postage for either purchase or return.”

Posted 3 years ago

“Disappointed to have had to chase up an order before it finally arrived 17 days after placing the order.. Product fine so better late than never !”

Posted 3 years ago

“Ordered 2 usb cables. Wanted high speed charge. They were priced differently as advertised for 2 different phones. They arrived quickly however they are identical cables!!! They are so slow to charge and were a waste of money...”

Posted 3 years ago

“One ofbthe chárter work when It wnt”

Posted 3 years ago

“Replacement phone battery does not hold its charge as long as my original battery used to when new. Disappointing.”

Posted 3 years ago

“Paid £1.99 for 1-3 day delivery but was still 6 days before delivery”

Posted 3 years ago

“I did not receive all what I ordered am waiting for this to be resolved . communication with use has been good so far .”

Posted 3 years ago

“Delivery took 7 days so pretty slow”

Posted 3 years ago

“The phone was obviously intended for the Greek market but didn't really affect it's performance although did require some settings to be changed .”

Posted 3 years ago

“Ordered an "official" Samsung galaxy s7 charging USB cable to keep as a spare. It took an unacceptably long time to arrive. When it did arrive, it was half the thickness of my original Samsung cable that came with my phone. The cable does not permit fast charging, the thin cable can't carry the necessary impedance for fast charging. So, I'm using my original cable, which has no problem allowing fast charging. Because the Mobile store cable is only £2.49 it's not worth my time complaining to them.”

Posted 3 years ago

“I purchased a galaxy young 3 battery from UK MOBILE STORE, I am a pensioner I only use my mobile to send six or seven text messages every couple of month's nothing else. The battery only holds it's charge for a few hours know were near a day, do not leave it on overnight. I told UK mobile store about this, after six or seven text messages to each other we decided to exchange it for another one. The same thing is happening the fully charged battery only holding it's charge for a little over half a day. The only thing I can say is the battery's are rubbish.”

Posted 3 years ago

“Quick service. Price was different to that originally quoted but still acceptable”

Posted 3 years ago

“Quick delivery. The Samsung charging lead works fine Unfortunately the plug didnt, no matter which lead was used. Not really a problem as i have plenty of Samsung plugs.”

Posted 3 years ago

“Ordered a phone when it arrived did not fit no details about how to return emailed numerous time they have replied loads of times asking for my order no which I have sent numerous times dont think they know what they are doing will not shop with them again. Judith wright”

Posted 3 years ago

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UK Mobile Store is rated 4.5 based on 7,574 reviews