UK Mobile Store Reviews

Name: UK Mobile Store
Address: 1585, Charleston Road, Mountain View
Rating: 4.45

4.5 Rating 7,575 Reviews

87 %

of reviewers recommend UK Mobile Store

Company Reviews

Questions

Metrics

4.5

Based on 7,575 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

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Location:

1585, Charleston Road
Mountain View
94043

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UK Mobile Store 5 star review on 19th February 2025

Marble Newman Jeffworth

UK Mobile Store 5 star review on 24th March 2024

Anonymous

UK Mobile Store 5 star review on 9th August 2023

Nancy Young

UK Mobile Store 5 star review on 17th June 2023

Derrick O Lonton

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Do not purchase from this company. I bought a charger for Samsung A6 and when redivide didn’t even fit the phone! Messaged the seller over 20 times via amazon pay and email without any response on how to return item for refund. When I finally got a response, it was a one liner what phone do you have no sorry no nothing. Charger was £10 and not worth my time to argue and send back for a £10 but do not give this company your money.”

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Posted 5 years ago

“Bought cables for recharging my mobile - very fair price, prompt despatch.”

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Posted 5 years ago

“I purchased a Samsung charging cable on Friday morning, paid for guaranteed Saturday delivery. I needed it Saturday as daughter was going away Sunday and her cable broke. It didn't even get taken to the Post Office until the Monday received it on the Tuesday. They don't reply to emails. Never got a refund of the extra postage I paid. Not a happy customer 🙁”

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Posted 5 years ago

“Arrived promptly and works perfectly.”

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Posted 5 years ago

“Very prompt and kept updated with progress of order.”

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Posted 5 years ago

“Very pleased with the product, just what I wanted.”

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Posted 5 years ago

“Battery came on time. Thank you”

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Posted 5 years ago

“I've found having the new battery is brilliant thanks I'd recommend it”

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Posted 5 years ago

“i buy 6 august 2020, no track number, no mail answer, i will write here every day, may be you see message here Order mumber 1270061750 what happen my 29,76£ probably this shop scam no body live inside this shop,”

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Posted 5 years ago

“Service and delivery was as stated, but the item developed a fault very soon after receipt. This was taken care of by Ali/customer services, efficiently and without any hassle.”

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Posted 5 years ago

“the charger only worked for 10 days”

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Posted 5 years ago

“Arrived promptly and works fine”

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Posted 5 years ago

“I paid for next day delivery which did not happen. Since then this company have continually ignored my emails which must be about 5 by now. Other than one reply to say sorry will speak to my manager. Basically they’re not interested in customer care only customer’s money.”

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Posted 5 years ago

“Fast delivery of correct items over two purchases - thank you. I've been trying to get charger cables formy Samsung Galaxy s4 tablet and everywhere I tried sent cables that didn't fit despite using the correct part number. YOU SAVED MY SANITY BY SENDING THE CORRECT ITEMS VERY QUICKLY. THANK YOU!”

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Posted 5 years ago

“Fair price, prompt delivery - exactly what I ordered.”

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Posted 5 years ago

“Liam who I spoke to lied to me, I said I wanted to check with my friend if she had the same phone to see if she found it to use. He said he would phone me the next day to see if I was happy enough with the phone, never phoned the phone came in the post. Tried to phone back numerous times to say I wasn't happy, couldn't get through. Got a phone I don't want, so still using old one. Will never use this company again. Cheeky got even asked me if I'd give him 5* feed back, he got 1* shame nothing lower!”

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Posted 5 years ago

“Products as described and delivered quickly (a day from ordering to receiving!) Great service, thank you.”

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Posted 5 years ago

“Very prompt service and delivery”

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Posted 5 years ago

“Excellent service friendly and reliable thankyou for help and support my husband loves his mobile phone that i got from UK mobile store .price was amazing staff work to support myself very fast response delivery fast one happy costumer i will shop again at this store.”

UK Mobile Store 5 star review on 12th August 2020

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Posted 5 years ago

“Official authorised accessory arrived promptly and as described. Not a fan of paying extra for delivery!”

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Posted 5 years ago

UK Mobile Store is rated 4.5 based on 7,575 reviews