“The products are great, can't fault them. But the fact that I'm a NI based customer who has to pay in Euro (and more expensive) is a disgrace. I was disappointed that all of the packaging was damaged and that my toothbrush heads did not come in a nice box like previously.”
Thank you for your feedback Bronagh. We appreciate your positive comments about the products. We apologize for any inconvenience regarding currency and packaging issues. We'll strive to improve these aspects for a better experience next time.
“This was my second purchase ( so I must love it) but my first one broke changing the head. It's very difficult to replace the head but I wouldn't use anything else but a spotlight toothbrush. I was allergic to the toothpaste and my mouth was covered in blisters. My dentist advised me to stop using it immediately”
Thank you for being a loyal customer. We appreciate your feedback and apologize for any inconvenience. Please reach out to our support team to address the issue with the broken head and your toothpaste allergy. Your satisfaction is important to us.
“My sister has one of your toothbrushes and it looked so good and she was so pleased with hers I have since bought one . It is a lovely shade of pink! And more importantly everything about the brush is excellent.I'm even used to the sound ...l I am tetraplegic and have weak arms and it's so easy to use and I'm left with my mouth feeling really clean. I think it's the best toothbrush I've ever had...”
“I have been using an electric toothbrush for many years but the last two broke within weeks .
Therefore I have been searching for a substitute, I love the shape of the Spotlight brush head and the three different modes especially the sensitive mode for my mature teeth.”
Thank you for your detailed feedback! We're glad you appreciate the Spotlight brush head's shape and the three modes, especially the sensitive mode. We're here to provide you with a reliable electric toothbrush alternative.
“The reviews were great but was still a little cautious stepping away from my well known brand when my toothbrush broke. Wow! The toothbrush is great, the toothpaste and mouthwash also - my teeth have never felt so clean! Highly recommend!”
Thank you for taking a chance with us! Delighted to hear our toothbrush, toothpaste, and mouthwash left your teeth feeling incredibly clean. We appreciate your recommendation!
Thanks so much for your review Noreen! Delighted you enjoy our toothbrush's ease and multiple speeds. We appreciate your shout-out to our dedicated customer care team!
Thank you so much, Rachel, for your review! We are so pleased to hear that you like all of our products and that our customer service is excellent. We also appreciate your loyalty as a returning customer; it means a lot to us!
Thanks so much for your review Diane! So happy you're loving the fast delivery and our user-friendly website. I am so sorry about the color mix-up on the last order! Feel free to reach out if you ever need anything else. Cheers! 🎉
Thanks so much Jane! Delighted you're enjoying your purchase and the brush's functions! That travel case is a winner too. 😄 Thanks for sharing your positive feedback! 🙌
“Love Spotlight! I have been using their electric toothbrush since Christmas and really impressed. A full charge lasts for such a long time, so much longer than other brands. Seem to get a better clean too. Would definitely recommend any of their products.”
Thank you Rachel for your kind review and feedback! We are thrilled to hear you are enjoying your Sonic Toothbrush and that you are pleased with the charging time. Your support and custom mean the world to us. Thank you!
“The first time I used the toothbrush it was one big 'tickle' sensation which I didn't like much. However I tried again with the softer setting and I'm now back on the normal setting and really feeling the difference in my teeth/gums already. That's after just a week. It's a whole new experience and I really like it now.”
Hi Noel, thank you so much for taking the time to leave us this fantastic feedback Jane! We are absolutely thrilled to hear you are happy with your new Sonic Toothbrush - it means the world to us! We understand it can take a little while to get used to the sensation however this is completely normal. Thank you for your support and custom, don't hesitate to reach out any time!
