Hi Jane, Thank you for taking the time to leave us a review. We appreciate your custom and support. We are very sorry to hear you have had a negative experience with delivery, please reach out to our CS team at customerservice@spotlightoralcare.com and we'd be delighted to chat and get this sorted for you as quickly as possible!
Thank you, Linda, for your review! I'm glad you think highly of our products. I always find Spotlight products to be excellent, and this year I purchased a few as Xmas presents.
Thank you so much for your review! We're thrilled to hear you enjoyed the experience and the results! We're so pleased that the accelerator gel was able to shift stains that your dentist said were impossible - we love being able to exceed expectations!
Thank you so much, Marion, for your review! I'm glad to hear that one item was missing from your order but after emailing us, it has since been received. We really appreciate it!
Thank you so much for your review Mollie! We're so pleased to hear that you're enjoying yours so much that you ordered one as a Christmas present. We're thrilled that you wouldn't use any other toothbrush now and we look forward to making more of that difference for you.
“Sensation très agréable après le brossage : les dents sont propres et la bouche fraiche avec la raclette à langue.
Pas d'effet visible sur la blancheur : dentition grise à cause de la tétracycline”
“A 54-year-old male who smoked up until 3 years ago so my teeth were very badly stained. After using the Spotlight whole kit (mouthwash, pen, toothpaste and floss) which I picked up online directly from Spotlight Oral Care for £33, came within three days of the order. Within 6 days, my teeth are looking great!! I'm really satisfied with these products and will continue to use them in the future.”
Thank you, Anthony, for your lovely review! We are glad that with the help of our products, your teeth were able to make a positive turnaround in such a short period of time. We are proud to have earned your loyalty and hope to continue to do so in the future.
“I wasnt happy at all with this whitening toothpaste, it literally did nothing to my teeth. I'm quite disappointed as I feel I have wasted my money on a pointless product. Not happy at all and will never be purchasing from Spotlight again 😔😔”
Thank you for your feedback. We are sorry to hear that you didn't see the results you were hoping for when using our strips. Whitening is an active process and does vary in results from person to person depending on starting point, condition of teeth and lifestyle factors. Depending on the desired result, some people may require a second box. You could also use our whitening toothpaste and mouthwash in conjunction with our strips, to optimise results and to avoid smoking, tea, coffee, wine and rich foods such as curries.
“Fabulous product- and service. I have bought 5 toothbrushes (4as gifts and one for myself!)
and all my recipients are delighted with them - especially colours and personalisation. After using all agree using them feels as if you have been for a clean at the dentist. Cannot recommend highly enough 👏”
Thank you so much for the lovely review, Susan! We are so pleased to hear that both you and your recipients are delighted with the products! We are also really glad to hear that Spotlight Oral Care has provided you and your loved ones with a feeling similar to a trip to the dentist - that's exactly what we strive for! We really appreciate your support and kind words. Thank you, again!
Thank you so much for your review! I'm glad to hear that you have noticed an improvement in the whiteness of your teeth with our toothpaste. We appreciate your loyalty as a customer and hope you enjoy the whitening strips as well.
Thanks so much for your review Patrick! I am so sorry you have not received your order yet. A member of our team has reached out to you to get this sorted ❤️
“It has taken some getting used to, as I have been without an electric toothbrush for some time now…and didn’t have a sonic one before. I do keep catching the head on my bottom teeth and vice versa, which does make a grinding noise - but I have a very small mouth, with crowded teeth. I have only given four stars, as the brush head is a bit difficult to manoeuvre in my mouth - it would be good to have different sized heads to choose from perhaps? Otherwise, my mouth and teeth are left sparkly clean and I mean SPARKLE.”
Thanks for taking the time to review. We appreciate your review and taking the time to share your experience with us. We understand it can take some time getting used to a new electric toothbrush and we appreciate your feedback about the brush head. If different sized heads would make the product even better for you, we'll certainly look into making that happen! Thanks again!
Thank you for your feedback. We are sorry to hear that you didn't see the results you were hoping for when using our strips. Whitening is an active process and does vary in results from person to person depending on starting point, condition of teeth and lifestyle factors. Depending on the desired result, some people may require a second box. You could also use our whitening toothpaste and mouthwash in conjunction with our strips, to optimise results and to avoid smoking, tea, coffee, wine and rich foods such as curries.
“The order went smoothly and the water glosser seems to work well although a little bigger than a competitors model that I had been using for many years. I like the water sterilisation mode as this is definitely an added bonus and very important. I was surprised to find that for such an expensive model against competitors that there is only a 1 year warranty which I think in this day and age is woefully inadequate for the price. I also have found that since purchasing this product I've been swamped with email offers. Perhaps rather than unsubscribing I would appreciate it if they could tone things down somewhat.”
Thank you for your kind review and feedback S. We appreciate your support and custom and your feedback will be taken seriously. We are very sorry to hear you are unhappy with our marketing communications and we'll do our best to improve going forward. Any concers, please reach out to our CS team at customerservice@spotlightoralcare.com and we'd be delighted to chat and get it sorted for you as quickly as possible!
“Spotlight are one of my favourite brands. I love all of their products. They are excellent to deal with and have the best customer service that I have dealt with in years.”
