ukcbdstore-com Reviews

4.37 Rating 67 Reviews
84 %
of reviewers recommend ukcbdstore-com
Merchant Metrics
Shipping & Delivery
Delivery Methods
Courier, Postal Service
On-time Delivery
Customer Service
Communication Channels
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30-32 Fleet Street

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Anonymous  // 01/01/2019
Good product which once the order was accepted arrived in good time. I would say a boy over priced .
Also When I was sent an email asking me to email ID... obviously due to identity theft issues..
I sent an email just asking for an explanation as to why, to set my mind at ease that wasn’t going to happen .

I didn’t receive an email explaining ... which bothered me as my payment was accepted and clearly you had started the email contact
The second email I just asked what kind of Id was needed ... if a drivers license was ok.: and then all of a sudden the email reply was very prompt telling me yes drivers license was ok...

I feel that of the person was able to respond so quickly about the question of what id .... they should firstly have responded in a timely manner to my first email just asking why.
Posted 1 year ago
Thank you for your review
I am very sorry that you were not happy with the service you received, we will certainly look into this to make sure it doesn't happen again
Posted 1 year ago
The product itself is good but the service not so good. Long story short an item that should have been sent on 24 hours turnaround was actually was sent on a 48 hour turnaround and it didnt get picked up on untill i chased what i thought was my late order which was actually my ontime order sent on the wrong service. I had to be refunded the postage
Posted 1 year ago
Thank you for your review Amy, i am very sorry for the issue faced. I am please that we could resolve this and get the goods to you
Posted 1 year ago
ukcbdstore-com is rated 4.37 based on 67 reviews