Irish Gold Bullion (also trading as UK Gold Bullion) Reviews

Name: Irish Gold Bullion (also trading as UK Gold Bullion)
Address: Irish Gold Bullion24 The CrescentMonkstownDublinA94 W7W4, Monkstown, Dublin
Rating: 1.25

1.3 Rating 67 Reviews

0 %

of reviewers recommend Irish Gold Bullion (also trading as UK Gold Bullion)

Company Reviews

Questions

Metrics

1.3

Based on 67 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 57%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week

Visit Website

Phone:

01 280 7067

Email:

sales@irishgoldbullion.ie

Location:

Irish Gold Bullion24 The CrescentMonkstownDublinA94 W7W4
Monkstown, Dublin
A94 W7W4

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Irish Gold Bullion (also trading as UK Gold Bullion) 1 star review on 24th July 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I'm so disappointed in this company both Nick and Rosin are lairs and I would stay away from this company at all cost! bought 2 bars of silver when it was 695 they never send it to me even though they were saying every week they will today. I had to claim my money back via bank as they would not even reply anymore with their lies. I got my money back but price now is 880 so I lost over 350 euros by wasting time with this lot. Stay AWAY there are so many other companies which treat customers as it should be done !”

Helpful Report

Posted 5 years ago

Hi Marcin, we're sorry to hear you had a bad experience purchasing silver. Next time you'd like to invest, please feel free to get in touch directly so we can ensure the products are available for sending. We look forward to helping you out in the future.

Posted 4 years ago

“took the payment on my card on 16th may and have heard nothing, not answered emails. So I have now started my own investigation. called the watford office and have also looked at the dealings of nick wickham and the other companies he is director of. Will now start talking with authorities in dublin, irish citizens advice and others. seems you are ticking a lot of other people off where you live mr wickham https://www.facebook.com/oxheyvillageconservationarea/?__tn__=%2Cd%2CP-R&eid=ARCTqqWOfexqQ_wmrtfA-Ii1veCCXZcGk5a8uNjK7vqPKWOGDcoGNAZ_TfikPDWaTB3CljaWMyaPsCEE”

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Posted 5 years ago

“My first time ordering. Nothing but lies. Promised 3 separate delivery dates - nothing. Then asked for refund or delivery. Given a fake delivery tracking for someone else's order. Finally, fed up asked for full refund. Told I was fully refunded via the bank and would receive my receipt later. 5 days on, no refund, no receipt and an email to say they can't refund me because they need to do it via IBAN and need my details, but if I'd paid by card, they would have been able to refund straight away. This was crap as I paid by card, not transfer. Nothing but a nightmare. Now, having to get next stage of escalation involved via fraud teams... I've held off and held off posting but I really feel people should be warned now. And more cautious. Pay by card if you must - atleast it will give you added protection.”

Helpful Report

Posted 5 years ago

“Appalling service, £500 order placed at the beginning of April has yet to be received 3 months later. Several emails and calls made, but to no avail. Next step trading standards and small claims court.”

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Posted 5 years ago

“Have now received the silver I ordered, still waiting for the gold. Have been told three times it will be posted and still have not received anything. Terrible communication, do not reply to emails or phone calls. It has been months since I ordered it. Disgraceful. Will never use this company again. Where is my order or money?”

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Posted 5 years ago

“It has been over four weeks now since I placed my order with this company. Besides a confirmation email, I have had no other update regarding my purchase. I have emailed and called several times but had no response. Where is my order?”

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Posted 5 years ago

“2-3 months passed since I have made my order. There website states business as normal. All I have received is an order confirmation e-mail. No answers to my e-mails, no one answers phones. Money into the trash. Do not buy from these Scammers.”

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Posted 5 years ago

Helpful Report

Posted 5 years ago

“Terrible customer service. All I want is a reply to an email. Really sorry to have ever gotten involved. Never again.”

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Posted 5 years ago

“There is no customer service at all. Never pick up the phone, never respond to emails, never deliver the purchase. Stay away from this company if you do not to lose your investments. I wish I never started with them.”

Helpful Report

Posted 5 years ago

“Completely understand that business conditions are really tough right now so have avoided doing this until this point. I’ve tried to get in contact numerous times by email and phone to no reply - all I wanted was assurances around my order placed just over a month ago. That’s at best rude and at worst theft if this continues much longer.”

Helpful Report

Posted 5 years ago

“One of the worst companies I ever had to deal with. No answer to my emails and promises after promises. After 19th days since I ordered, all I got was only half of my order. They didn't even told me that they wont be sending my full order. And now, guess what? I can't even get my money back! I've called them 2 times already and send them an email, but nothing. The lady that I've talked with "will deliver my masage", (her words not mine). I would strongly recommend you to stay away for them.”

Helpful Report

Posted 5 years ago

Hi Daniel, thank you for a review, Unfortunately due to the current COVID-19 situation there have been delays to orders. We have contacted directly to explain next steps and options. Please feel free to contact us directly via email if you'd like to discuss further.

Posted 5 years ago

“Beware! My order is from end of March. Now is end April and still waiting. I've contacted the company three times in the past month and everytime the same promise: No problem. We'll ship your order on Monday. A few Monday's passed and so far no sign of delivery, no sign of refund and no word from Irish Gold Bullion.”

Helpful Report

Posted 5 years ago

Hi Daniel, thank you for a review, unfortunately due to the current COVID-19 situation there have been delays to orders. We have contacted directly to explain next steps and options. Please feel free to contact us directly via email if you'd like to discuss further.

Posted 5 years ago

“Order 000243, money received one week ago, but still no confirmation that the order has been allocated. I tried to contact them several times via phone and email, they stay unreachable. Even during the lockdown, they should have at least updated their vocal message response or the website saying that they are not operational! Or just close all sells. So you buy the item, pay your money and stay in a perfect limbo! Next step will be calling the force order if no news from them shortly.”

Helpful Report

Posted 5 years ago

Hi Nathalie, thank you for a review, unfortunately due to the current COVID-19 situation there have been delays to orders. We have contacted directly to explain next steps and options. Please feel free to contact us directly via email if you'd like to discuss further.

Posted 5 years ago

“I never received my gold bullion”

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Posted 7 years ago

Hi Richard, Thank you for your review. We're pleased that this issue has since been resolved. Regards Katie

Posted 7 years ago

“The gold still hasn’t arrived and your asking for a review”

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Posted 7 years ago

Hi, Thank you for your review. We're pleased that this issue has since been resolved. Regards Katie

Posted 7 years ago

Irish Gold Bullion (also trading as UK Gold Bullion) is rated 1.3 based on 67 reviews