Irish Gold Bullion (also trading as UK Gold Bullion) Reviews

Name: Irish Gold Bullion (also trading as UK Gold Bullion)
Address: Irish Gold Bullion24 The CrescentMonkstownDublinA94 W7W4, Monkstown, Dublin
Rating: 1.28

1.3 Rating 60 Reviews

0 %

of reviewers recommend Irish Gold Bullion (also trading as UK Gold Bullion)

Company Reviews

Questions

Metrics

1.3

Based on 60 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 57%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week

Visit Website

Phone:

01 280 7067

Email:

sales@irishgoldbullion.ie

Location:

Irish Gold Bullion24 The CrescentMonkstownDublinA94 W7W4
Monkstown, Dublin
A94 W7W4

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Irish Gold Bullion (also trading as UK Gold Bullion) 1 star review on 1st May 2025

Sophia Wong

Irish Gold Bullion (also trading as UK Gold Bullion) 1 star review on 13th April 2025

Frederik

Irish Gold Bullion (also trading as UK Gold Bullion) 1 star review on 6th April 2025

Dave

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It has been over four weeks now since I placed my order with this company. Besides a confirmation email, I have had no other update regarding my purchase. I have emailed and called several times but had no response. Where is my order?”

Helpful Report

Posted 4 years ago

“Terrible customer service. All I want is a reply to an email. Really sorry to have ever gotten involved. Never again.”

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Posted 4 years ago

“There is no customer service at all. Never pick up the phone, never respond to emails, never deliver the purchase. Stay away from this company if you do not to lose your investments. I wish I never started with them.”

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Posted 4 years ago

“Completely understand that business conditions are really tough right now so have avoided doing this until this point. I’ve tried to get in contact numerous times by email and phone to no reply - all I wanted was assurances around my order placed just over a month ago. That’s at best rude and at worst theft if this continues much longer.”

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Posted 4 years ago

“One of the worst companies I ever had to deal with. No answer to my emails and promises after promises. After 19th days since I ordered, all I got was only half of my order. They didn't even told me that they wont be sending my full order. And now, guess what? I can't even get my money back! I've called them 2 times already and send them an email, but nothing. The lady that I've talked with "will deliver my masage", (her words not mine). I would strongly recommend you to stay away for them.”

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Posted 4 years ago

Hi Daniel, thank you for a review, Unfortunately due to the current COVID-19 situation there have been delays to orders. We have contacted directly to explain next steps and options. Please feel free to contact us directly via email if you'd like to discuss further.

Posted 4 years ago

“Beware! My order is from end of March. Now is end April and still waiting. I've contacted the company three times in the past month and everytime the same promise: No problem. We'll ship your order on Monday. A few Monday's passed and so far no sign of delivery, no sign of refund and no word from Irish Gold Bullion.”

Helpful Report

Posted 5 years ago

Hi Daniel, thank you for a review, unfortunately due to the current COVID-19 situation there have been delays to orders. We have contacted directly to explain next steps and options. Please feel free to contact us directly via email if you'd like to discuss further.

Posted 4 years ago

“Order 000243, money received one week ago, but still no confirmation that the order has been allocated. I tried to contact them several times via phone and email, they stay unreachable. Even during the lockdown, they should have at least updated their vocal message response or the website saying that they are not operational! Or just close all sells. So you buy the item, pay your money and stay in a perfect limbo! Next step will be calling the force order if no news from them shortly.”

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Posted 5 years ago

Hi Nathalie, thank you for a review, unfortunately due to the current COVID-19 situation there have been delays to orders. We have contacted directly to explain next steps and options. Please feel free to contact us directly via email if you'd like to discuss further.

Posted 4 years ago

“I never received my gold bullion”

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Posted 6 years ago

Hi Richard, Thank you for your review. We're pleased that this issue has since been resolved. Regards Katie

Posted 6 years ago

“The gold still hasn’t arrived and your asking for a review”

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Posted 7 years ago

Hi, Thank you for your review. We're pleased that this issue has since been resolved. Regards Katie

Posted 7 years ago

Irish Gold Bullion (also trading as UK Gold Bullion) is rated 1.3 based on 60 reviews