Irish Gold Bullion (also trading as UK Gold Bullion) Reviews

Name: Irish Gold Bullion (also trading as UK Gold Bullion)
Address: Irish Gold Bullion24 The CrescentMonkstownDublinA94 W7W4, Monkstown, Dublin
Rating: 1.30

1.3 Rating 56 Reviews

0 %

of reviewers recommend Irish Gold Bullion (also trading as UK Gold Bullion)

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Metrics

1.3

Based on 56 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 57%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week

Visit Website

Phone:

01 280 7067

Email:

sales@irishgoldbullion.ie

Location:

Irish Gold Bullion24 The CrescentMonkstownDublinA94 W7W4
Monkstown, Dublin
A94 W7W4

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“After 2 months I finally got paid for the sale of 2 gold coins. I have to say I was expecting more clear communication from Irish Gold Bullion, they never picked up the phone (mobile + office numbers) and rarely replied to my emails. This company used to be great and I never had a problem until now, I don't know what happened to them. I hope the others that have flagged issues get their money/gold in the end. I finally got my money after insisting a lot, but I'm not happy with the delays and lack of clear communication.”

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Posted 3 years ago

“I never get and update until i ask for one. I have placed an order for like 11 days now and also sent my sensitive document like my passport and card copy and still have no concrete update.”

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Posted 4 years ago

“As confusion over order, had to make contact to ensure order was being processed, if I didn't it would have been left in limbo. Date given for shipment was inaccurate by a week. Then got UPS delivery confirmation for 1st Feb, took day off work to sign for delivery. Never arrived and got mail at 9.17pm saying delivery for 2nd Feb. I contacted UPS to complain and they didn't care. Overall experience was poor, wouldn't use irish gold bullion again. UPS are hopeless.”

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Posted 5 years ago

Hi, Thanks for your order and review, and apologies for the difficulties with your order processing. Unfortunately we had some internal changes when your order came through and we can only apologise for the delay with sending your order. We're glad that you have now received your order and if there's anyway we can assist you with a future order, please feel free to contact us directly and we'll be more than happy to help. Regards, Nick

Posted 5 years ago

“placed an order in the weeked , on monday they wrote me asking for documents to verify my identity which ive sent , 2 days later they just send me a message notifying me that my order is canceled”

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Posted 5 years ago

Hi Aihab, At Irish Gold Bullion we run various checks to ensure all orders are private, secure and non-fraudulent. Unfortunately, our automatic checks informed us that multiple countries were associated across your IP address, credit card and delivery address. As previously mentioned we can still process your order if you pay via bank transfer. You can contact us if you have any further questions. Regards, Katie

Posted 5 years ago

“I received delivery of my first gold coin quickly enough but later found out that the coin was very overpriced in comparison to other suppliers. I would recommend looking around more before jumping in to purchase.”

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Posted 7 years ago

Thankyou for your review. We're sorry to hear that you feel the pricing at the time was not as competitive as what was available on the market. Since your purchase in June we have worked hard as a business to negotiate better rates with our suppliers. This has allowed us to operate at very low margins and pass these savings onto our customers. We're proud to say that we offer some of the best rates on the market. We hope you'll consider us again in the future with that change in mind. If you'd like to discuss anything please feel free to contact us on 0203 600 7067. Many thanks

Posted 7 years ago

Irish Gold Bullion (also trading as UK Gold Bullion) is rated 1.3 based on 56 reviews