“Very unreliable. After many years of using them the last two orders were “dispatched” but I never received them. They said they would send 50% of order again as a replacement. They deliberately don’t send using a tracking service of Royal Mail so they can do this scam, the postage you pay is enough to cover tracking. Avoid.”
“Live chat is done by a bot. Not helpful. Couldn’t help me by changing my order from bitcoin to bank transfer. I tried so many times but bot not helpful. My email address is blocked for a random reason by their admin customer service and bot just keeps telling me to contact the customer service. Poor customer service. A shame because I used to order from this company all the time and it used to be legit”
“false promises placed order nearly 2 months ago unfortunately royal mail has lost parcel so they offer me half my order which i accept better than getting nothing this was over 3 weeks ago and its still waiting for dispatch approval its feels like there just putting it of till i just give up on it, i feel let down as i a regular customer.”
“Scammers. Advertise delivery 2-4 working days, it has now been 12 days since I placed the order. They will respond on live chat and email regularly before you pay, but as soon as they have your money they won't respond to anything you say. I even set up a couple of fake email addresses to get a reply and they responded in less than 5 minutes, despite me sending an email from the account I paid for my goods for at the same time. Any 5 star reviews you see are bots or have been written by employees of the company.”
“Very happy with the service they keep in contact with you and was litrally 3 days for delivery and products are very good i will be using them again . keep up the good work
Charlotte”
“SCAM ALERT! Used the website and 2 days later I have £400 taken out of my account from random unauthorized transactions, clearly they steal your details. Would definitely avoid.”
“Has anyone had this experience? I have ordered twice from this company, but each time a few days later my credit card has been hacked. Then had to go through load if stuff with fraud squad.
It was 2 different cards and only used for uksp - so I know it happened via their website. Help please!”
